FIS · 6 hours ago
Financial Services Account Associate II
St. Petersburg, FL
Full-time
Hybrid
New Grad, Entry LevelFIS is a technology company that powers the world’s economy and champions diversity to deliver innovative solutions. The Financial Services Account Associate II role involves providing exceptional customer service, resolving complex issues, and processing transactions for mutual fund account holders in a fast-paced environment.
BankingFinancial ServicesFinTechPayments
Responsibilities
Providing customer service via inbound calls in a fast-paced, team-oriented environment, utilizing an automatic call distribution system
Work location is hybrid some days in the office and some days work virtually from home. On the days you are working from home, you will be required you to identify a location from which you can maintain the confidentiality of customer account information. Consistently being on camera will be required during any meetings or training
Full-time position working an eight hour per day schedule somewhere between the hours of 8~00am –6~00pm Eastern time (Monday through Friday) after conclusion of training
Participating in ongoing training and staying abreast of financial regulatory changes
Qualification
Required
Strong technical skills ability to multitask, troubleshoot, and navigate various systems at once
Flexibility to work overtime when volumes dictate
High-speed internet with ethernet access that meets our criteria of 50 MBPS download and 6 MBPS upload
Ability to productively handle inbound telephone calls and meet performance goals
Ability to work independently and in a team environment
Preferred
Bilingual (English/Spanish) a plus
Investment industry or financial experience desired
College degree (or currently working towards one) or financial customer service experience desired
Benefits
Medical, dental, and vision coverage
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
Founded in 1968
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Douglas McAllister
CEO | FIS Automotive Market Partner
Stephanie Ferris
CEO and President
Recent News
2025-12-29
2025-12-26
Payments Dive
2025-12-24
Company data provided by crunchbase