Ocean Network Express North America · 4 months ago
International Logistics Specialist
Ocean Network Express North America is seeking an International Logistics Specialist responsible for the successful execution of the Boise International Logistics Service process. The role involves coordinating cargo bookings, resolving logistical challenges for outbound cargo, and providing customer support and service information.
Transportation/Trucking/Railroad
Responsibilities
Assist with the daily tactical processes that ensure smooth movement of high-value export cargo moving out of North America
Assist with customer inquiries and concerns
Troubleshoot and resolve complex challenges involving cargo movement including customs, logistical and technical challenges
Document and update customer records based on interactions
Develop and maintain a knowledge base of evolving products and services
Create and coordinate international bookings for containerized freight
Qualification
Required
Ability to prioritize and multitask
Critical thinking skills
Positive and professional demeanor
Ability to build rapport with clients
Excellent written and verbal communication skills
Gsuite or Microsoft Office experience is required
0 to 2+ function-related experience
Bachelor's Degree Preferred
Preferred
Previous experience in logistics, customer service, sales, or other related fields is a plus
Customs and logistics knowledge is a plus but not required
Company
Ocean Network Express North America
ONE (Ocean Network Express Pte.
Funding
Current Stage
Late StageCompany data provided by crunchbase