Sierra Circuits · 3 months ago
Sales Technical Program Manager
San Jose, CA, San Jose, CA, US
Full-time
Onsite
Mid Level
3+ years expSierra Circuits is a company focused on providing exceptional service in contract manufacturing. They are seeking a Technical Program Manager who will manage customer orders from receipt to shipment, ensuring quality and timely delivery while coordinating between internal teams and external stakeholders.
Manufacturing
Responsibilities
Lead New Product Introduction (NPI) / Material readiness review (MRR) initiatives from the time of quote to release to production, ensuring smooth transitions from design to manufacturing
Take complete ownership of PCB and PCBA orders from PO receipt through shipment, and managing the project across the life cycle (order entry, scheduling, production tracking, and delivery.)
Serve as the primary liaison for all internal teams (engineering, production, quality, supply chain) and external stakeholders (customers, vendors, partners), ensuring clear, timely, and accurate communication throughout the order lifecycle
Develop, maintain, and communicate detailed dashboards, KPIs, and status reports for management. Monitor key performance metrics (quality, cost, delivery) and update status regularly
Provide regular updates to customers regarding order status, changes, and shipment schedules. Address customer inquiries and feedback promptly and professionally
Proactively identify risks, challenges, and gaps; coordinate with cross-functional teams to resolve issues and escalate as needed to ensure on-time delivery and zero-defect outcomes
Review contracts, negotiate terms, and ensure all requirements are met for product builds
Oversee engineering change orders (ECOs) related to the project and ensure proper documentation and implementation
Qualification
Required
Bachelor's degree in technical field such as Engineering, Business Management, or related field required
Minimum 3-5 years of experience in program/project management within contract manufacturing, PCB, or PCBA environments
Strong understanding of manufacturing processes, project tracking tools, and supply chain management
Excellent verbal and written communication skills; ability to manage communications across diverse teams and external partners
Proven ability to solve practical problems, manage multiple priorities, and make sound business decisions under pressure
Highly organized, detail-oriented, and able to work independently with minimal supervision
Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Ability to support a 24/7 global business operation as required
Available for travel up to 10% of the time, including day, overnight, and internationally, as required
Preferred
Experience in multiple functional areas (engineering, quality, operations, supply chain, project/program management) preferred
CEPM or PMP Certification strongly preferred
Experience with military, aerospace, or Department of Defense programs and contracts is a plus
Company
Sierra Circuits
Sierra Circuits is a leading name in printed circuit boards, specializing in PCB manufacturing.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Parkash Ahuja
Chief Financial Officer
Recent News
Milwaukee Business Journal
2024-12-17
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