First South Financial FCU · 3 months ago
Branch Manager
Cordova, Memphis, TN, US
Full-time
Onsite
Mid, Senior Level
$55K/yr - $75K/yrFirst South Financial FCU is a credit union seeking a Branch Manager to oversee all phases of branch operations. The role involves management duties, staff development, ensuring compliance with cash handling regulations, and participation in community activities.
BankingCredit CardsFinancial Services
Responsibilities
Conduct management duties such as: planning, organizing, motivating, training, and communicating
Development and implementation of goals
Prepare and ensure accuracy of monthly board reports in a timely manner and by the deadline set by management
Submits all required forms to management each month; maintenance/branch image form, member service monitoring, etc
Provide leadership and set an example for employees concerning manner, dress, attitude, and professionalism
Coach and mentor staff to provide career pathing. Correct areas that need improvement and ensure management is aware of ongoing issues, providing documented counseling to staff when instructed to do so
Responsible for determining that proper control and individual accountability of cash and the handling of cash are in accordance with the regulations and accepted accounting principles
Verifies cash in the possession of tellers, cash in the vault and ATM as directed by credit union policy
Recommends revisions to branch policies and procedures. Develops new policies and procedures for approval by upper management
Institutes and implements branch procedure changes as requested
Approves all sick leave, annual leave, and/or PTO for the branch, receiving approval prior to when necessary
Works timecards in a timely manner, ensuring they are completed before the deadline set by Human Resources
Ensures that proper housekeeping procedures are followed and communicates with the appropriate person when they are not
Responsible for keeping sufficient supplies and forms to carry on day to day business
When necessary communicates with Indirect partners and ensure timely funding of Indirect deals
Be actively involved in civic organizations in the community
Supervise all activities, including implementation of established procedures
Develop, train and motivate staff in order to achieve optimum efficiency
Actively participate in needs-based sales program by offering products and services to members. Motivate staff to do the same; training and providing support when needed
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Business or related field, preferably with related Master's degree. Extensive experience will be considered in the place of formal education
Knowledge and experience in the use of PCs, calculators, fax machines and copiers is necessary
Must be goal-oriented and highly-motivated individual
Excellent oral and written communication skills
Must have ability to handle member concerns and problems, meet deadlines, prioritize and be able to handle multi-tasks as well as exhibit solid decision making skills
Strong leadership and motivational skills are necessary
Presentation skills that include the ability to speak in meetings within the organization and also represent the credit union in front of large groups at outside functions such as seminars or visits to other credit unions
In-depth knowledge of Loan and teller functions
Must be able to sit, stand, walk, talk, see and hear for extended periods of time
The employee is frequently required to use hands to finger, handle, or feel objects, tools or controls
The ability to reach, move, lift or carry objects up to 10 lbs
Local travel is occasionally required
Company
First South Financial FCU
First South Financial Credit Union is a member-owned, federally insured financial institution serving over 68,000 members throughout the world.
Founded in 1957
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
P
Paul Pennebaker
Chief Financial Officer
Company data provided by crunchbase