The Rock-It Company · 4 months ago
Warehouse Office Manager
Dallas, TX, US
Full-time
Onsite
Mid, Senior Level
$50K/yr - $60K/yrRock-it Cargo is a dynamic logistics company that supports major events in sports, music, automotive, fine art, and film. They are seeking an experienced Warehouse Office Manager to oversee warehouse operations, manage inventory control processes, and ensure a safe and organized work environment.
Freight ServiceLogisticsService IndustryTransportation
Responsibilities
Oversee all daily warehouse activities, including receiving, put-away, picking, packing, and shipping
Manage and optimize inventory control processes to ensure accuracy and minimize discrepancies
Implement and maintain WMS reporting, including per-customer breakdowns, to provide insights into operational performance and identify areas for improvement
Develop and enforce standard operating procedures (SOPs) for all warehouse functions
Conduct regular performance reviews and provide coaching and feedback to team members
Foster a positive and productive work environment, promoting teamwork and communication
Manage work schedules and time-off requests
Generate detailed monthly billing reports for each customer based on their percentage of warehouse space utilized
Calculate total monthly warehouse costs, including rent, utilities, and labor, and allocate these costs proportionally to each customer
Analyze and present billing breakdowns to senior management and customers, ensuring transparency and accuracy
Reconcile billing discrepancies and address customer inquiries regarding their monthly charges
Collaborate with the finance department to ensure accurate and timely invoicing
Generate and analyze WMS reports to track key performance indicators (KPIs) such as order fulfillment rates, shipping accuracy, and inventory turnover
Create customized reports for per-customer analysis, providing detailed insights into order volume, shipping costs, and service levels, while presenting finds to senior management
Coordinate and oversee all facility upkeep and maintenance, including repairs, cleaning, and equipment servicing
Ensure the facility is compliant with all safety regulations and standards (e.g., OSHA)
Manage waste disposal and recycling programs
Oversee general office duties, including filing, data entry, and correspondence
Act as the primary point of contact for external vendors and service providers
Handle any other duties as assigned to ensure the smooth operation of the facility
Qualification
Required
Proven experience as a Warehouse Manager or in a similar leadership role
Knowledge of warehouse management systems (WMS) and inventory control principles
Demonstrated ability to create and analyze data-driven reports, particularly with a per-customer breakdown
Excellent leadership and communication skills
Strong problem-solving and decision-making abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Knowledge of safety regulations and best practices
Preferred
Experience with facility maintenance and vendor management is a plus
Benefits
Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually. We know work-life balance is key.
Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.
Company
The Rock-It Company
The Rock-It Company (formerly Global Critical Logistics) is a global leader in mission-critical specialty logistics, trusted to move irreplaceable assets and power extraordinary moments across Live Events and Luxury Goods.
Founded in 1978
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-05-21Acquired
Leadership Team
Daniel Rosenthal
President & Chief Executive Officer
Recent News
2025-12-19
peprofessional.com
2025-08-08
2025-05-23
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