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Schreiner Group · 4 months ago

Junior Sales & Project Coordinator

Blauvelt, NY, Blauvelt, NY, US

Full-time

Onsite

New Grad, Entry Level

$0/yr - $60K/yr

Schreiner Group is a manufacturing company specializing in reliable coordination between customers and internal departments. The Jr. Sales & Project Coordinator plays a crucial role in managing customer interactions and supporting the sales team to achieve optimal results.

IndustrialManufacturingWholesale

Responsibilities

Customer correspondence

Participation in internal and external customer (on occasion) meetings

Negotiations as part of day-to-day business (e.g. telephone follow-up on quotations, simple price discussions, negotiations on delivery date postponements)

Case-by-case support during complex price negotiations

Participation under guidance e.g. in NDAs, Supply Agreements, Quality Agreements, Development Agreements

Receive simple customer inquiries and prepare quotations with guidance

Creating orders using existing master data structures; in series business with existing customers: Checking contracts under supervision (e.g. payment terms, incoterms, creditworthiness check)

Independent artwork management

Independent and error-free order entry and order creation for reprints and new types in the ERP system, taking into account the valid guidelines; independent checking of the order with regard to the valid contracts/agreements; informing the internal/external contacts in the event of deviations after consultation

Identification/tracking of deviations in post-calculations; invoice release/correction

Confirmation of delivery dates to customers; review of order confirmation within the framework of valid contracts/agreements; in the event of deviations, use of the regulated escalation process

Active participation of all types of complaints for assigned customers

Operate established supply chain service solutions as part of customer support

Participate in supply chain workshops; participate in supply chain calls with customers

Perform external customer projects under supervision

Proper handling of customer portals, if offered or required by the customer

Contribute on a case-by-case basis to sales tools such as Sales Funnel, Key Account Development Plan, Country Management Plan

Operate established performance measurement tools (e.g. Delivery Performance Analyzer, Customer Rating); ensure compliance with performance agreed with customer and escalate when needed