Royer's Flowers and Gifts · 3 months ago
Operations Manager of Central Design Division Needed
Central Design, Lebanon, PA, US
Full-time
Onsite
Mid Level
3+ years expRoyer's Flowers & Gifts is a family-owned floral industry leader seeking an Operations Manager for their Central Design division. The role involves overseeing daily operations, managing production teams, and ensuring quality control of floral arrangements and related products.
E-CommerceFlowersGiftSales
Responsibilities
Oversee daily and holiday operations of the department, to include:
Supervision of holiday and non-holiday production teams, including working on teams to reach production goals
Staff, organize, and train, as needs arise
Supervise, instruct, and work in department daily
Oversee the ordering, stocking, inventory & efficient use of standard production materials such as containers, design supplies, flowers, and greens
Ensure product needed by retail locations is coordinated and filled according to departmental guidelines and deadlines
Supervise and assist personnel assigned to fill orders placed by retail stores
Ensure inventory numbers are updated and accurate
Handle complaints or comments from store/department managers
Supervise and motivate production teams to reach defined production goals
Ensure fresh product received adequately, reflects requisitions, and is of good quality
Determine correct product mix according to arrangement worksheet and product availability
Identify problems with production plans or approaches
Quality control for materials produced by team and department
Oversee housekeeping needs; department and storage areas should be neat and organized at all times
Supervise printing of price and identifying tags
Monitor and assist in setting production goals and meeting quality standards
Manage personnel matters (ex: scheduling, absenteeism, vacation, paperwork completion, employee appraisals, etc.)
Assist in planning and production of silk arrangements
Oversee correct unpacking, pricing, and allocation of giftware products
Assist to Develop and Update training information for Central Design operations, and provide individual training to employees in the areas of:
Production management
Printing price tickets
Invoicing Central Design produced materials
Basic floral design
Oversee Direct Ship division to include:
Production and packaging of daily outgoing orders
Ordering inventory and product, as needed
Assist with physical inventory function – tabulate and consolidate final inventory amounts
Help provide monthly reports concerning inventory levels and production amounts to Administration
Provide information/verbal presentation and related reports at monthly manager’s meetings, as requested
Assist with the department’s safety committee and monitor employee compliance with safety standards
Travel to retail locations to work in sales/design/processing immediately prior to major floral holidays when needed
Other duties as assigned
Qualification
Required
Able to design according to defined specifications
Good Mathematical and critical thinking skills are required
Must have an excellent understanding of Excel and other MS Office products
Valid driver's license
Able to handle confidential materials and detailed reports
Able to make decisions and communicate those decisions effectively
Able to organize and supervise department activities while effectively motivating employees
Able to organize and supervise personnel of varied skill levels to effectively reach production goals
Able to coordinate departmental operations with other departments
Preferred
Three years related experience or education preferred
Ability to use personal transportation is preferred
Benefits
Paid vacations, holidays, and personal day
Company-paid LTD, Life, and AD&D insurance
401(k) retirement plan with profit sharing
Optional health, dental, additional life and disability coverage
Company
Royer's Flowers and Gifts
Royer's is an e-commerce site for flowers and gifts.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase