Banesco USA · 4 months ago
Head of Community Association Banking
Miami, FL, US
Full-time
Hybrid
Director/Executive
10+ years expBanesco USA is seeking a Head of Community Association Banking for our Corporate Banking Department. This strategic leader will drive growth and operational excellence in the Community Association Banking division, focusing on acquiring and expanding relationships with homeowners associations and property management companies while leading a team of banking professionals.
BankingFinanceFinancial Services
Responsibilities
Develop and implement a strategic plan for the Community Association Banking division, including growth targets, market penetration, and product development
Identify new business opportunities, cultivate relationships with key industry influencers (e.g., property management firms, attorneys, reserve study professionals), and represent the bank at industry events
Analyze market trends, competitive activity, and client needs to ensure the bank's offerings remain competitive and relevant
Lead and participate in high-level client pitches and presentations for complex or high-value association relationships
Recruit, train, mentor, and develop a high-performing team of Relationship Managers, Business Bankers, and support staff specializing in community association banking
Set performance goals, conduct regular performance reviews, and provide ongoing coaching and feedback
Foster a collaborative and client-centric team culture focused on achieving business objectives and delivering outstanding service
Manage team capacity and resource allocation to ensure efficient operations and optimal client coverage
Collaborate with product development, treasury management, and lending teams to design, enhance, and implement tailored financial solutions for community associations
Ensure the bank offers a comprehensive suite of products, including: 1. Specialized checking, savings, and reserve accounts (e.g., IOLTA, trust accounts) 2. Lockbox and payment processing solutions for assessment collection 3. Online banking platforms with robust features for multi-account management and board oversight 4. Capital improvement loans, lines of credit, and insurance premium financing for associations 5. Investment and reserve fund management strategies
Stay abreast of technological advancements and integrate new solutions to improve client experience and operational efficiency
Ensure the division operates in full compliance with all banking regulations, internal policies, and relevant state and federal laws governing community associations (e.g., Florida Condominium Act, HOA Act)
Oversee credit underwriting processes for association loans, ensuring sound lending practices and risk mitigation
Implement and enforce robust fraud prevention and security measures for client accounts
Work closely with legal and compliance departments to navigate complex regulatory landscapes
Manage the division's P&L, including revenue generation, expense control, and profitability targets
Monitor key performance indicators (KPIs) and provide regular reports to senior management on business performance, pipeline, and market conditions
Develop and manage the departmental budget
Act as a senior point of contact for strategic property management companies and large, complex community association clients
Build and maintain strong internal relationships across various bank departments (e.g., Credit, Operations, Treasury Management, Legal, Marketing) to ensure seamless client delivery
Responsible for completing annual training program assigned
Assist the General Counsel and take other responsibilities as requested by the General Counsel
Qualification
Required
Bachelor's degree in Finance, Business Administration, Economics, or a related field required
Minimum of 10-15 years of progressive experience in commercial banking, with at least 5-7 years specifically in Community Association Banking (HOA/COA banking)
Proven experience in a leadership or management role, with a track record of building and leading successful teams
Deep understanding of the financial needs, challenges, and regulatory environment of community associations
Strong background in lending, treasury management, and deposit solutions for commercial clients, with specialized knowledge of the community association sector
Exceptional leadership, strategic thinking, and business acumen
Strong sales management and business development capabilities
Proficient in banking software, CRM systems, and Microsoft Office Suite
Knowledge of local market dynamics and real estate trends (e.g., Miami, Florida market knowledge is a plus)
Strong verbal and written communication skills, ability to communicate at all levels of the organization
Outstanding ability to collaborate effectively, both within the legal team and cross functionally
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Strong attention to detail and accuracy
Ability to multi-task, with strong organization, time-management, and prioritizing skills
Customer service skills, ensuring satisfaction of both internal and external customers
Ability to work under pressure and independently with the ability to make decisions according to established guidelines and accomplish tasks accurately and on a timely basis
Ability to convey technical concepts and ideas to non-technical people
Strong problem solving and analytical skills to resolve problems and clearly identifies root cause and presents recommendations to management
Preferred
Master's degree (MBA) preferred
Benefits
Competitive salary.
Generous paid time off.
Hybrid work model (remote and on-site work).
Tuition reimbursement.
Paid parental leave.
Medical, Dental, and Vision insurances.
401(k) retirement plan with employer match.
Life Insurance.
Supplemental Insurances.
Short-Term & Long-Term Disability.
Free parking.
Company
Banesco USA
With a proud legacy since 2006, Banesco USA is at the forefront of revolutionizing the banking landscape.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$11.91M2019-01-28Series Unknown· $11.91M
Leadership Team
Calixto (Cali) Garcia-Velez
President & Chief Executive Officer
Michel Vogel
Senior Vice President - Chief Credit Officer
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