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MW Logistics · 4 months ago

Carrier Development Manager

Dallas, TX, US

Full-time

Onsite

Mid, Senior Level

5+ years exp

MW Logistics is focused on expanding their carrier network to provide reliable transportation capacity for customers. The Carrier Development Manager will be responsible for recruiting new carrier partners, negotiating rates, ensuring compliance, and managing relationships to align with the company's business objectives.

LogisticsSupply Chain Management

Comp. & Benefits

Responsibilities

Identify, qualify, and onboard new carrier partners across multiple modes (truckload, LTL, intermodal, etc.)

Maintain a robust and diversified carrier pipeline to support customer and company growth

Ensure carriers meet MWL’s compliance standards (safety, insurance, certifications)

Identify gaps in carrier coverage by geography, equipment type, and industry segment

Develop and execute strategies to expand MWL’s carrier network accordingly

Leverage digital freight platforms, load boards, and analytics tools to optimize sourcing

Build and maintain long-term partnerships with carriers to secure consistent capacity and strengthen loyalty

Act as the primary point of contact for carrier escalations, service issues, and conflict resolution

Conduct regular business reviews with carriers to evaluate performance, opportunities, and growth potential

Negotiate competitive rates while balancing service quality and profitability

Provide market intelligence and capacity insights to the pricing and procurement team

Support customer bids, RFPs, and contractual agreements by aligning carrier capacity strategies

Track and analyze carrier performance using KPIs (on-time delivery, acceptance rates, claims, communication, etc.)

Develop and implement corrective action plans for underperforming carriers

Proactively support carrier partners with process training, visibility tools, and relationship-building to improve long-term performance

Ensure carriers meet all federal, state, and MWL compliance requirements (FMCSA, DOT, insurance, safety)

Manage onboarding documentation, carrier contracts, and risk assessments

Partner with legal and insurance teams for claims, disputes, and liability issues

Qualification

Carrier managementTransportation regulationsTMS proficiencyNegotiation skillsLogistics operations experienceAnalytical skillsInfluencing skillsResilienceTech-savvyCommunication skillsProblem-solving skillsInterpersonal skillsAdaptabilityConflict resolutionStrategic thinkingResults-drivenFast-paced environment