American Pacific Mortgage · 4 months ago
LOAN ASSISTANT
Colleyville, TX, US
Full-time
Onsite
New Grad, Entry Level
$0/yr - $40K/yrAmerican Pacific Mortgage is seeking a Loan Officer Assistant who thrives in a fast-paced, client-focused environment. This role supports the Loan Officer in executing the loan process while ensuring a seamless client experience from application to closing.
BankingFinancial ServicesLendingMortgage
Responsibilities
Gather complete borrower information and take thorough applications
Collect and review initial documentation to ensure clean files for processing
Run DU/LP findings, identify and correct errors, and escalate red flags quickly
Serve as a trusted point of contact for clients, keeping them updated on loan milestones
Request and track missing documents promptly to avoid delays
Reinforce our team’s reputation by delivering clear, proactive, and empathetic communication
Log all client and partner communications in CRM (Jungo/Salesforce)
Manage follow-up tasks, referral touchpoints, and pipeline workflows so nothing falls through the cracks
Support realtor partners by delivering quick updates, ensuring a 'refer with confidence' experience
Help structure deals to align with Fannie Mae, Freddie Mac, FHA, VA, USDA, and portfolio guidelines
Price loans and quote fees/interest rates accurately
Ensure all files are compliant with state, federal, and company requirements
Qualification
Required
Knowledge of industry standards for income, asset, credit, and appraisal approval
Familiarity with Fannie, Freddie, FHA, VA, USDA, and niche programs
Strong attention to detail, organizational skills, and written communication
Comfort using CRM systems to manage tasks, notes, and workflows
Excellent interpersonal skills: able to build trust with clients and referral partners
A growth mindset with the ability to work in a goal-oriented, team-based environment
NMLS license (or ability to obtain if needed)
Company
American Pacific Mortgage
American Pacific Mortgage is a mortgage lender company that specializes in home loans and other related services.
Founded in 1996
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dustin Sheppard
President
Kurt Reisig
Chairman
Recent News
HousingWire.com
2025-11-14
2025-10-18
2025-10-17
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