The Maybourne Beverly Hills · 4 months ago
Sales Manager, Corporate & Leisure Sales
Beverly Hills, CA, US
Full-time
Onsite
Mid Level
$90K/yr - $95K/yr
3+ years expThe Maybourne Beverly Hills Hotel is inviting candidates to apply for the Sales Manager position, focusing on corporate and leisure sales. This role is responsible for driving revenue through strong client relationships, managing corporate agreements, and identifying new business opportunities in the luxury travel sector.
Hospitality
Responsibilities
Build and nurture long-term, value-driven relationships with clients and prospects in alignment with the hotel's sales objectives
Deliver exceptional service, clear communication, and prompt follow-up to enhance client satisfaction and loyalty
Conduct impactful site inspections, plan and host familiarization (FAM) trips, and execute strategic sales travel to drive engagement and bookings
Proactively identify, solicit, and convert new corporate travel accounts through targeted prospecting, market intelligence, and direct outreach
Manage and grow an assigned portfolio of corporate accounts, including global travel managers and agency partners
Negotiate preferred rate agreements in accordance with brand guidelines and revenue optimization strategies
Conduct regular account reviews, presentations, and participate in client-facing events and industry trade shows
Partner with Revenue Management and cross-functional teams to ensure competitive pricing, availability, and tailored guest experiences
Maintain detailed, up-to-date records in CRM platforms such as Delphi and Salesforce
Develop and manage a portfolio of high-value leisure transient accounts, with a focus on consortia and wholesale partners
Cultivate relationships with top-producing travel advisors, agencies, and wholesalers through proactive outreach and strategic planning
Collaborate with the Maybourne Global Sales Team to execute on consortia program participation and account management
Analyze competitive market data (e.g., Hotelligence) to identify opportunities and shift share from competitors
Implement a sales plan designed to exceed leisure segment revenue targets
Stay informed on market trends and competitor performance to identify new business opportunities and adjust sales strategies accordingly
Monitor sales performance against goals, making data-informed adjustments to achieve optimal revenue outcomes
Support revenue initiatives through knowledge of rate loading, revenue reporting, and yield management principles
Represent Maybourne Beverly Hills at key travel industry events, trade shows, and sales missions, both domestically and internationally
Work closely with international representation firms to drive demand from priority leisure markets such as Australia and the Asia-Pacific region
Orchestrate regular (monthly, quarterly, annual) account reviews and market action plans in collaboration with fellow Directors and Managers to drive production
Actively research and develop B2B opportunities to increase brand awareness, grow total account management, and maximize hotel profitability
Partner with marketing to execute relevant promotions and initiatives that support client education and incentivization
Serve as a passionate brand ambassador for The Maybourne Hotel Group, articulating brand values and service philosophy in all interactions
Demonstrate initiative, entrepreneurial thinking, and a proactive approach to capturing new business
Celebrate team milestones and foster a positive, collaborative team culture
Provide timely reporting on market trends, account activity, and performance forecasts to the Director of Revenue Management and Director of Transient Sales
Make informed decisions within established guidelines, budget frameworks, and strategic objectives
Maintain proficiency in key reporting systems and platforms to support data-driven decision making
Qualification
Required
At least 3 years related industry experience – Previous Five Star/Luxury Hotel Sales Experience is essential
Bachelor's degree preferred or equivalent work experience
Proven strong relationship within the luxury network with key contacts in North America in the Travel Industry sector
Proficient with Hotelligence and strong knowledge and command of Lanyon is a plus
Knowledge of transient business including contractual agreements and legal implications
Ability to use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
Creates an atmosphere in which timely information flows smoothly throughout the department; possesses exceptional communications skills
Experience working within hotel sales operations, managing team members and budgets
Ability to translate business needs into what needs to be done; ensures that all work is completed effectively; monitors the progress of work against schedules and budgets; maintains high performance standards
Understands our competition and knows how to sell against them
Possession of in-depth understanding of global travel in addition to a network of contacts
Proficient in Microsoft Office and Outlook systems
Excellent organizational skills and ability to work in dynamic and fast-changing environment
Benefits
Medical/Dental/Vision Insurance
Company matched 401(k) plan
Company matched Health Savings Plan
Flexible Spending
Paid Holidays
Paid Time Off
Paid Sick Leave
Employee Assistance Program
Free Parking
Employee Recognition Programs
Colleague meals
Colleague Referral Incentive program
Company
The Maybourne Beverly Hills
Situated within Beverly Hills’ famous Golden Triangle, The Maybourne Beverly Hills is a sophisticated escape with legendary London roots, European charm, and a fresh California flair, right in the heart of Beverly Hills.
Founded in 2020Beverly Hills, California, US
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase