NY Hotel Trades Council & Hotel Assoc. of NYC Employee Benefit Funds · 3 months ago
DESKTOP ENGINEER
New York, NY, US
Full-time
Onsite
Senior Level
$110K/yr - $150K/yr
5+ years expHealth Center Inc. is a NYC based healthcare organization providing extensive medical services to union members. They are hiring a Desktop Engineer to ensure smooth deployment, management, and support of desktop systems across the organization.
Employee BenefitsFinancial ServicesHotelNon ProfitSocial Assistance
Responsibilities
Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization
Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments
Develop, manage, and maintain desktop images for various operating systems and configurations
Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices
Design, implement, and maintain Intune for mobile device management, both BYOD and Corporate, as well as desktop and laptop management
Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments
Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information
Oversee patch management processes, including the automated deployment and verification of updates
Generate detailed reports on patch status, compliance, and any encountered issues
Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference
Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems
Contributes to team effort
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience
5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives
5-10 years of experience using SCCM for imaging and deployments
3+ years of experience using Intune for imaging and deployments
Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM
Proficiency in Microsoft Intune and SCCM for application management and deployment
Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments
Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team
Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes
Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner
Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives
Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills
Preferred
Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus
Microsoft Endpoint Administrator certification is desired
Microsoft Modern Desktop Administrator certification is desired
ITIL V4 certification is desired
Benefits
Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents
Paid Time Off (Vacation, Personal, Sick days, and paid Holidays)
401(k) Plan with employer contribution (this is better than an Employer Match)
Life Insurance
Tuition Reimbursement
Short Term and Long-Term Disability Benefits
Legal Services
Wellness Benefits
Company
NY Hotel Trades Council & Hotel Assoc. of NYC Employee Benefit Funds
The NYHTC & HANYC Employee Benefit Funds (the Funds) provides health, pension and other benefits to over 85,000 Union members, dependents and retirees of the New York City hotel industry.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Lafferty
Chief Operating Officer
Ava Cazabonnet, PMP, SSM
Program Manager & PMO Lead, Office of the CIO
Company data provided by crunchbase