Pioneer · 4 months ago
Business Banking Relationship Manager
Headquarters, Albany, NY, US
Full-time
Onsite
Mid Level
$79K/yr - $121K/yr
3+ years expPioneer is a financial institution focused on serving the needs of its community. The Business Banking Relationship Manager is responsible for developing and deepening relationships with commercial clients, providing ongoing service and assessment while managing a portfolio of credit and deposit clients.
BankingFinancial ServicesInsuranceWealth Management
Responsibilities
Actively solicits and originates new commercial clients within designated territory through meaningful and consistent outside sales calls on businesses, networks, and referral sources. Provides ongoing service, needs assessment analysis, and relationship management to existing Pioneer Bank clients
Manages, cultivates, and grows a portfolio of credit and deposit clients
Enthusiastically and professionally represents Pioneer in the business community and is an ambassador of its corporate culture
Participates in joint sales calls with business partners from Commercial Services, Retail Branches, and other departments
Acts as branch point of contact and resource for matters regarding commercial clients
Effective in needs assessment and knowledgeable of the Pioneer’s products, services, and processes such that appropriate solutions are recommended to clients
Sources, manages, and executes new and ongoing credit applications
Identifies and executes opportunities for new and additional deposits
Targets opportunities to introduce and implement cash management products to support clients’ key operations
Contributes to Pioneer’s profitability by generating revenue from deposit growth, credit growth, and fee income
Obtains when necessary, and often in coordination with appropriate branch staff, required documentation to open new deposit accounts, process loan requests, and establish cash management and ancillary banking services. Reviews documentation for accuracy, completeness, and timely delivery
Prepares and executes sales presentations, provides in depth product and service descriptions, and thoroughly responds to all inquiries during the sales process
Responds to a Request for Proposal (RFP); assesses client needs and recommends effective strategies
Performs cost/benefit and risk analysis when preparing client recommendations and assessing client relationships
Successfully accumulates strategic new business referral sources including CPAs, attorneys, and other professionals. Leads presentations and coordinates networking with centers of influence within the community
Effectively cross-sells business & retail financial services to business owners and executives. Refers wealth management opportunities to Pioneer Wealth Management
Communicates regularly with branch managers & staff as to the status of business development activities and where appropriate involves them in assisting with closing sales. Educates retail branch staff on Pioneer’s commercial and cash management products and activities
Attends training, seminars, and meetings to expand knowledge of cash management and other commercial products. Stays informed of ongoing trends and developments in the fields of retail and commercial banking
Qualification
Required
Associate's Degree required
Three to five years of related experience in commercial banking, sales support, and/or bank operations
Must have proficient computer skills, including Word, Power Point, Excel, and Outlook
Excellent interpersonal, organizational, verbal, and math skills
Knowledge of deposit products, credit, cash management products, and ancillary bank services is required
Strong and effective customer service skills with professional and courteous style of communication
Must have access to transportation and ability to maintain a valid driver's license
Preferred
Bachelor's Degree in Business or Sales and Marketing
Existing network of Capital Region business contacts and clients
Company
Pioneer
Pioneer is a full-service financial institution serving individuals, businesses, and communities with twenty-two locations throughout New York’s Capital Region.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
James Murphy
Executive Vice President and Chief Credit Officer
Recent News
2025-03-26
2024-11-20
Company data provided by crunchbase