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RiverLand Federal Credit Union · 5 months ago

Floating Teller / MSR

New Orleans, LA, US

Full-time

Onsite

New Grad, Entry Level

$15.01/hr - $22.51/hr

0+ years exp

Riverland Federal Credit Union is seeking a Floating Teller / MSR to join our Member Services team. The ideal candidate will assist members with their credit union needs, including processing financial transactions and providing information about services.

Financial Services

Responsibilities

Receives and processes member financial transactions by posting transactions to member's accounts, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed; sell money orders, and stamps to members; maintain member records

Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to the next level supervisor along with their recommendations for a resolution

Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service. Cross-sells credit union services. Travels within a designated demographic area to work at other branches

Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including Member Identification Program for new members, accurate completion of new account activity profile, identifying high risk accounts at account opening, and reporting suspicious accounts to supervisor. Accurate completion of CTR, Monetary Instrument (Money Order) log, and reporting of suspicious activities to supervisor

Required to complete annual in-services to include critically identified areas: BSA, Compliance, Security and Workplace Conduct

Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone

Follows Credit Union’s policies and procedures at all times and all other duties as assigned