PAYOMATIC · 3 months ago
FT CSR- Eng/Span and weekends Required
Pay-O-Matic is a diverse financial services company based in New York City, and they are seeking a Front-Line Customer Service Representative to provide exceptional service to customers. The role involves processing transactions, managing point of sale operations, and maintaining a positive customer experience while adhering to company policies.
Financial ServicesFinTechPaymentsPoint of Sale
Responsibilities
Deliver exceptional guest service, ensuring a positive customer experience in line with company standards
Use Point-Of-Sale (POS) system for all transactions
Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures
Open and close the store when required
Process money transfer transactions and efficiently manage point of sale operations
Adapt well in the face of workplace stressors such as heavy verbal demands of customer service
Perform transactions successfully while upholding Banking-related Compliance rules and regulations
Maintain a harmonious work environment with colleagues through practice of mutual respect
Sustain loss prevention protocols, strictly adhering to company policies and store standards
Manage company funds, ensuring precise reconciliation with daily receipts and records
Implement strong security measures to safeguard company funds and maintain financial integrity
Perform daily reconciliation of transactions to ensure accuracy and transparency
Qualification
Required
Prior experience in customer service
Previous experience handling financial transactions
Fluency in both English and Spanish, with strong communication skills in both languages required
Experience working with Microsoft Office Suite and general computer literacy
Must be available to work (float) at nearby locations when needed
Benefits
Short-term incentives
Medical
Dental
Vision
Life Insurance
Sick Leave
Company
PAYOMATIC
PAYOMATIC is a fintech company that provides an array of financial services, POS, and payment solutions for the retail industry.
Funding
Current Stage
Late StageTotal Funding
unknown2008-01-16Acquired
Recent News
FX News Group
2025-09-18
Company data provided by crunchbase