Lakeview Health Services · 3 months ago
Care Manager #1743
CSS Geneva, NY, Geneva, NY, US
Full-time
Onsite
Entry, Mid Level
$18.75/hr - $24.41/hr
1+ years expLakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe, affordable housing, support, and rehabilitative services to persons with mental illness. The Care Manager role involves providing support, advocacy, and coordination of services for individuals with mental illness and chronic health conditions, ensuring they receive the care they need to achieve their personal goals.
Health CareHome Health CareMedicalMental Health
Responsibilities
Provide face to face services, including home visits and telephonic contact on a monthly basis to each individual on their caseload
Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services and to build a person-centered plan of care
Effectively support individuals through skills and practices including but not limited to motivational interviewing suicide prevention, risk screening, trauma-informed care and person-centered planning
Responsible for, but not limited to comprehensive assessment, outreach and engagement, service and treatment linkages and coordination using evidence-based practices and outcomes
Demonstrate proficiency at navigating the health care system, including ability to make referrals to housing services, crisis intervention, peer support
Support consumers using trauma informed practices with linkages to identified resources, coordination of care among providers, advocacy, and support with identified recovery goals
Develop and revise individual plans of care consistent with Health Home requirements and coordinating with the Managed Care organizations for HARP members
Develop and maintain professional relationships through open communication and strong collaboration with community services
Personally assist consumers with identifying and achieving person centered goals and recovery
Monitor consumer wellness and ensure well-coordinated care among all providers
Develop and maintain appropriate and accurate records and files according to all county and organization policies and procedures as well as all governing and regulatory standards
Attend necessary meetings
Maintain regular and effective communications with supervisor, county service providers, and all relevant parties as needed
Collaborate with hospital or treatment providing staff as well as Managed Care Organizations for successful transitions of care
Address the quality, adequacy, and continuity of services to ensure appropriate support for individuals mental health and psychosocial health needs
Meet weekly to bi-weekly for supervision, participate case conferences, and other relevant meetings and trainings
Participate in On-call rotation
Adhere to Medicaid, Department of Health and Health Homes billing standards
Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations
Engage families, natural supports, and providers into the care coordination process
Carry caseload between 40-45 individuals (approximately)
Qualification
Required
High school diploma and 2 years of relevant experience, or associate's degree in human services, or related field, plus 1 year of relevant experience, or a bachelor's degree in a Human Services, or related field
A Valid NYS Driver's License as driving is an essential function of the position
Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED
Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting
Thorough knowledge of community services within service area
General knowledge and understanding of Mental Illnesses, Psychiatric Rehabilitation model and related issues
Basic understanding of the importance of working from a trauma sensitive perspective
General knowledge of chronic health issues and the impact they have on overall well-being
Understanding of and ability to utilize motivational interviewing
Use of contemporary office equipment, particularly a computer with word processing, database and report generating software
Ability to communicate effectively with diverse individuals and to record notes as needed
Ability to listen, understand and appreciate the experiences of clients
Ability to establish rapport and meaningful professional relationships
Ability to manage and resolve conflicts
Ability to provide positive role-modeling
Ability to inspire respect, confidence and trust in consumers and co-workers
Ability to respect and maintain appropriate confidentialities
Ability to effectively encourage clients toward greater independence and self-sufficiency
Ability to perceive and describe changes in behavior
Ability to generate and maintain accurate records and reports as required
Ability to seek, accept, and learn from supervisor and peer feedback
Ability to organize time effectively
Ability to plan and implement strategies consistent with consumer needs and overall organization goals, objectives, and standards
Ability to meet deadlines regularly
Benefits
3+ weeks of Personal Time Off (PTO), first year of employment
401(k) with Agency match
Voluntary Medical/ Dental/ Vision
Employer Funded Life Insurance
9 Paid Holidays and 1 Floating Holiday
Employee Assistance Program (EAP)
Tuition Assistance
Company
Lakeview Health Services
Lakeview Health Services provides mental health, care management, housing and vocational services for people with chronic health challenges.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Cathy Lovejoy
Chief Executive Officer
Recent News
2023-12-23
Company data provided by crunchbase