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Arcadia Settlements Group · 3 months ago

Receptionist - Arcadia

Honolulu, HI, US

Full-time

Onsite

Entry Level

$17.42/hr - $20/hr

1+ years exp

Arcadia Settlements Group is a local non-profit organization dedicated to providing senior living excellence. The Receptionist will serve as the first point of contact for visitors and callers, ensuring smooth operations and exceptional service delivery within the facilities.

Financial Services

Responsibilities

Performs necessary duties for emergency situations such as fire, fire alarms, hurricanes, and other possible emergencies and drills as outlined in the Disaster Response Playbook

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel

Monitors visitor access including monitoring of surveillance cameras and radio transmissions following established sign-in, registration protocols to ensure a safe environment

Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department

Responds to questions and provides callers with information

Cashes resident checks, sells postage, and balances reception and Gift Shop cash boxes

Receives, sorts and routes mail, publications and deliveries

Performs other clerical duties as needed, such as filing, photocopying, faxing, correspondence, reports and collating

Maintains daily log of activities

Maintains and issues company keys; updates check-out log

Respects and observes residents’ and co-workers’ rights and privacy

Qualification

Microsoft Office SuiteCommunication skillsClerical dutiesCustomer serviceProfessional demeanor

Required

High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience

Proficiency in Microsoft Office Suite - Word, Excel, PowerPoint, and Outlook

Ability to perform each essential duty satisfactorily

Presence and demeanor that professionally represents the Company when interacting with employees, residents, and the general public

Benefits

Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.

Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.

Free Employee Meals: More time to relax and let our chefs take care of your meals.

Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!

Sick Leave: After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.

Professional Development: Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs) Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!