Insurance Program Managers Group · 4 months ago
P&C Adjuster - Liability
St. Charles, IL, US
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $65K/yr
1+ years expInsurance Program Managers Group (IPMG) is a company committed to innovation and creating tailored solutions for their partners. They are seeking a P&C Adjuster – Liability to manage and adjust automobile liability and general liability claims, ensuring compliance with best practices and effective communication with all stakeholders.
Financial ServicesInsurance
Responsibilities
Follows Claims Best Practices, defined processes, and quality standards
Secures contact with all relevant parties (insured, claimant, witnesses) to investigate liability using applicable state statutes
Reviews claim correspondence and determines appropriate actions
Evaluates liability claims and reports to excess carriers and reinsurers
Reviews and interprets insurance policies for coverage determination
Maintains detailed file notes, timely diary entries, accurate coding, and meets claim closing goals
Drafts and discusses coverage letters with clients and agents before sending
Ensures accurate and timely claim transfers per service plans and guidelines
Provides proactive updates to clients, claimants, and insureds
Communicates clearly and professionally in both written and verbal formats
Participates in client reviews, teleconferences, and occasional travel for claim reviews
Follows through on all committed action items with stakeholders
Sets and adjusts reserves; authorizes or denies payments based on claim facts
Negotiates settlements effectively, especially in complex cases with defense counsel
Identifies and executes subrogation opportunities accurately
Meets all adjuster and leadership metric goals as outlined in scorecards
Maintains 100% monthly claim closing ratio and current weekly diary
Executes 90-day claim reviews per client service plans
Manages vendor costs efficiently and assigns vendors appropriately
Demonstrates urgency, ownership, and commitment to work
Supports team and department initiatives
Understands organizational goals and contributes to overall success
Analyzes data to solve problems and supports implementation of initiatives
Promotes collaboration and teamwork across departments
Qualification
Required
Bachelor's degree in business or related equivalent education
Knowledge of common software programs such as Microsoft Office and Excel
Excellent verbal and written communication skills to complete internal and external reports
Strong cost- benefit analysis, decision making and organizational skills
Great customer service skills
Detail oriented and flexible in working with various service plan structures
Preferred
1-2+ years of experience adjusting liability claims preferred, including litigation management
Familiarity with handling of first party claims as well as liability claims
Multi-jurisdictional tort law and overall federal law experience a plus
Experience in reporting key exposures to excess carriers and reinsurers a plus
Insurance designations not mandatory but a plus
Benefits
IPMG offers a Year End Bonus to qualified employees
20 days of PTO each year.
2025 includes 13 paid holidays and YOUR BIRTHDAY OFF!
Medical, dental, and vision coverage on day one of full-time employment.
Telemedicine is free for you and your family (day one) if you are covered under our medical plan.
401k match.
Professional development support and a Linkedin Learning subscription.
Flexible time off with an encouraged time away to support a healthy work-life balance.
Life Insurance, Short term, and long-term disability on day one of full-time employment and paid for by IPMG.
Onsite fitness center and showers, in our St. Charles, IL HQ office.
Company
Insurance Program Managers Group
At IPMG, we are committed to helping independent agents/brokers and their clients thrive by delivering superlative products and services that can bring transformative change.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gregg Peterson
President/CEO
Matt Reed
CFO
Company data provided by crunchbase