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Hentzen Coatings · 4 months ago

Technical Service Rep-General Industrial (US Southeast Region)

Greenville, SC, US

Full-time

Onsite

Mid Level

$75K/yr - $90K/yr

3+ years exp

Hentzen Coatings is a leader in the development and manufacture of quality coatings. The Technical Service Representative – General Industrial is responsible for supporting sales by providing technical service activities related to coatings applications and formulation troubleshooting.

Manufacturing

Responsibilities

Respond to technical inquiries

Documentation of customer visits and line audits

Provide classroom and hands-on painter training for customers

Assist customers and support sales in general coatings and application knowledge

Recognize sales opportunities when engaging customers

Lead trouble shooting activities at customers and coordinate with sales and laboratory

Evaluate new products to ensure quality

Assist lab with testing and application evaluations

Assist with issues pertaining to the Powder and GI sales group

Perform other miscellaneous duties as assigned

Qualification

Coatings applicationsFormulation troubleshootingLiquidPowder paint lineMicrosoft OfficeERP systemLeadership capabilitiesTeam environmentWrittenVerbal skillsCommunication skills

Required

Education level preferred: bachelor's degree from a four-year college or university. Degree is preferred to be in a Science related field such as Chemistry or Business

Experience level preferred: Three to five years' experience operating a liquid or powder paint line

Excellent computer skills (Microsoft Office – Word, Excel, Outlook), Concur, ERP system, and other office machinery

Leadership capabilities with the ability to lead by example

Exemplify core values, i.e., Integrity, Loyalty, Passion, Commitment, and Respect

Works well in a team environment

Excellent team building and communications skills

Superb written and verbal communication skills

Ability to travel over 75% of the time