Historic Pearl · 5 months ago
Host (Pearl located in San Antonio, Texas)
Historic Pearl is a vibrant venue in San Antonio, Texas, seeking a Host to enhance the guest experience. The Host is responsible for welcoming guests, managing reservations, and ensuring service standards are met while maintaining a high-energy environment during peak hours.
Food and BeverageHotelReal EstateRestaurants
Responsibilities
Greet every guest with warmth and enthusiasm, creating a welcoming atmosphere from the moment they arrive
Manage reservations and walk-ins, ensuring smooth flow and minimal wait times
Maintain and update guest profiles to personalize service and recognize returning patrons
Communicate VIP arrivals and special requests to the bar team and MOD
Monitor guest satisfaction throughout their visit and resolve any issues promptly and professionally
Assist with pre-bussing and resetting bar tables to maintain flow and cleanliness
Coordinate with security or door staff during peak hours to manage crowd control and guest safety
Document key updates in the host log, checklist, and reservation system
Collaborate with the MOD to share guest insights, service highlights, and any operational concerns
Qualification
Required
Strong verbal communication and a guest-first attitude
Ability to multitask and stay composed in a fast-paced, high-volume bar environment
Team-oriented mindset with a proactive approach to problem-solving
High school diploma or equivalent required
Minimum 6 months of experience in a similar role, ideally in a high-volume bar or restaurant venue
Must be available to work evenings, weekends, and holidays, as these are peak service times
Company
Historic Pearl
Pearl is a dynamic neighborhood built around the historic Pearl Brewery, which operated from 1883 to 1999.
Funding
Current Stage
Growth StageLeadership Team
Recent News
San Antonio Business Journal
2025-02-06
2024-10-27
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