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Gateway Ticketing Systems, Inc. · 5 months ago

Solutions Engineer I - Hybrid Gilbertsville Office or Remote

United States

Full-time

Remote

New Grad, Entry Level

Gateway Ticketing Systems, Inc. is a software company providing innovative ticketing solutions for attractions and entertainment organizations. They are seeking a Solutions Engineer I to support the sales cycle by delivering product demonstrations, customizing solutions, and providing comprehensive sales support.

ComputerSoftwareTicketing

Growth Opportunities

No H1B

Responsibilities

Be the Bridge Between Concept & Execution – As a Solutions Engineer, you’ll be involved in every aspect of transforming a software application into a completed product by providing comprehensive sales support. You’ll take a concept from inception to completion—from strategy to implementation—analyzing business needs and ensuring our solutions exceed expectations

Lead Engaging Product Demos – Deliver high-impact presentations via phone, web, and onsite meetings to showcase how our solutions solve real business challenges

Customize & Configure – Tailor the Galaxy solution to fit unique business needs, ensuring a seamless demo experience for large prospect opportunities

Train & Empower – Educate internal teams and international resellers on the latest features and functionalities, equipping them with the tools to succeed

Own the Spotlight – Spearhead webinars, develop engaging PowerPoint presentations, create compelling demo scripts, and take on the role of presenter

Support Sales & Proposals – Assist in crafting winning proposals (RFPs, RFIs, ITTs), providing expert insights to secure key deals

Stay Ahead of the Curve – Attend meetings and sprint reviews to remain up to date on the latest developments and innovations

Showcase Our Solutions on a Global Stage – Travel (up to 20%, including weekends, holidays, domestic or international) for trade shows, user group meetings, and onsite reseller training to demonstrate the power of our platform

Qualification

Gateway Product KnowledgeOperational ExperienceStrategic MindsetCRM ProficiencyPresentation SkillsExpert CommunicatorTech-SavvyMicrosoft Office 365Loopio FamiliarityDetail-OrientedOrganizational Skills

Required

Experience working with Gateway Ticketing Systems' Galaxy suite of products

Operational experience supporting attractions or non-profit organizations

Ability to analyze business needs and take projects from strategy to implementation

Understanding of software solutions and helping businesses unlock their full potential

Strong presentation skills and ability to make complex solutions easy to understand

Detail-oriented and organized, managing multiple tasks efficiently

Expert communication skills in person, over the phone, or via email

Proficiency in CRM tools, Loopio, and Microsoft Office 365

Benefits

Career Growth – We invest in our people with training, mentorship, and leadership opportunities.

Incredible Team – Work alongside passionate, innovative, and driven professionals.

Company

Gateway Ticketing Systems, Inc.

For over 35 years, Gateway Ticketing Systems has worked with the world's top theme parks, zoos, aquariums, museums & other attractions all over the world.

Founded in 1988