Apply on Employer Site

Central Pacific Bank · 3 months ago

Sales Assistant I/II

Honolulu, HI, US

Full-time

Onsite

Entry, Mid Level

$42K/yr - $59K/yr

2+ years exp

Central Pacific Bank is a financial institution looking for a Sales Assistant to support the origination efforts and perform designated processing functions. The role involves interacting with customers, maintaining databases, and ensuring compliance with loan processing requirements.

BankingFinancial Services

Responsibilities

Inputs applications into the Loan Origination system, pulls credit reports, runs AUS, orders appraisals, opens escrows, and requests disclosures within 24 hrs

Completes submission checklists, reviews loan files for completeness and compliance with regulatory, investor, and HLD requirements

Follows up with HomeLoan Consultant on exceptions and for application deposits once signed disclosures acceptance received

Runs Fraud guard and reviews other approved or exclusionary lists to ensure all parties associated with the loan are eligible

Reviews new application packages and applicable forms for completeness and accuracy

Prepares a washlist of missing items, disclosures or steps and sends the washlist to the originator

Follows up and collects missing information and documents to complete the credit package for loan processing

Sends out a Notice of Incomplete Application if the application cannot be submitted to Underwriting for a credit decision within the required timeframe

Reviews the originator’s prequalification or automated underwriting file of the applicants to ensure income, assets, debt, and credit history is within selected loan program guidelines

Orders flood certificates, tax transcripts, appraisals, credit report supplements, trust reviews, title insurance policies, conveyances, and other applicable documents from vendors

Reruns automated underwriting findings based on Processor’s review of file and any new information submitted by the originator or borrower

Works with the originator to restructure or edit the loan before submission to Underwriting

Completes all other tasks on the Processor’s checklist

Assists in the gathering of standard loan documentation, tracking of any outstanding loan conditions, and meeting all loan deadlines

Maintains client database that includes, but is not limited to: clients’ names, addresses, contact info, pertinent dates (i.e., birthdays, anniversaries), future needs based on buying cycles, lower rates, etc

Assists in client relationship management by maintaining a follow-up tickler system and mailing marketing materials

Qualification

Mortgage Loan ProcessingAutomated UnderwritingNMLS RegistrationClient Relationship ManagementSolution OrientedThoroughnessEffective CommunicationActive Listening

Required

High School diploma or GED required

2+ years of experience in processing/automated underwriting saleable 1-4 family residential conforming and jumbo loans or experience in a field directly related to residential mortgage lending for Sales Assistant I

3+ years of experience in processing/automated underwriting saleable 1-4 family residential conforming and jumbo loans or experience in a field directly related to residential mortgage lending for Sales Assistant II

Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO)

Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated

Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications

Must be able to clearly communicate verbally and in writing with all internal and external customers

Must also be able to hear sufficiently to engage in daily discussions and interactions

Must be able to read and understand bank-related documents

Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time

Must also be able to adapt to different work environments as needed to perform the job