Kocolene Development Corporation · 4 months ago
Customer Service Associate (Store #312 or #328)
Smokers Host #0312 - Greensburg, Greensburg, IN, US
Full-time
Onsite
New Grad, Entry Level
$9/hr - $9/hrKocolene Development Corporation is seeking a Customer Service Associate to handle cash transactions and ensure cleanliness and safety within the store environment. The role involves interacting with customers, processing payments, and maintaining operational standards as per company guidelines.
Retail
Responsibilities
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual
Makes change and issues receipts or tickets to customers
Records amounts received and prepares reports of transactions
Work another team member’s shift if they fail to come to work or until a replacement is found
Reads and records totals shown on cash register tape and verifies against cash on hand
Quotes price and describes features of items for which money is received
Gives cash refunds or issues credit to customers for returned merchandise
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day
Prepare new register drawer with the proper change fund
Understand money handling procedures outlined in the training manual
Qualification
Required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or team members of organization
Ability to calculate figures and amounts such as discounts, proportions, and percentages
Count and verify change funds
Count and verify cigarette inventory
Ability to verify the count and price of any vendor delivered merchandise
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
While performing the duties of this job, the team member is regularly required to stand up to eight hours
Use hands to finger, handle, or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
The team member frequently is required to walk
The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers
The team member is occasionally required to sit
The team member must frequently lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision and distance vision
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions
The noise level in the work environment is usually moderate
The activity level is often fast paced
Customer and team member relations can often be perceived as negative issues
Company
Kocolene Development Corporation
In August 1938, Mrs. Carrie M.
Founded in 1938
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase