Mr. Rooter® Plumbing · 2 months ago
Customer Service Representative Dispatcher
Waynesboro, MS
Full-time
Onsite
Entry Level
2+ years expMr. Rooter Plumbing is a well-established plumbing company that values customer service and quality work. As a Customer Service Representative Dispatcher, you will handle incoming calls, schedule service calls, and ensure customer satisfaction by coordinating effectively with service technicians.
CommercialCustomer ServiceResidentialService Industry
Responsibilities
Receive incoming calls in professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
Perform other duties as needed which may include cross-training in related positions must have strong dispatching skills
Qualification
Required
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits
401(k)
Company
Mr. Rooter® Plumbing
For consumer services visit https://www.mrrooter.com. To discover more about franchising opportunities in your area, visit www.MrRooterFranchise.com.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown1990-01-01Acquired
Leadership Team
Paul Schulz
Managing Partner
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