Westfield Specialty Insurance · 2 months ago
Director, Digital Product Management Office
Westfield Center, OH, United States
Full-time
Hybrid
Director/Executive
8+ years expWestfield Specialty Insurance is seeking a Director of the Digital Product Management Office to lead the strategic planning and execution of digital products. This role focuses on aligning business strategy with technology execution while fostering innovation through emerging technologies such as Generative AI.
Insurance
Responsibilities
Define and champion the vision and strategy for the Digital Product Management Office, ensuring alignment with enterprise goals and business strategy
Drive the enterprise roadmap for digital experiences, embedding GenAI capabilities and modern design practices
Lead Program Increment (PI) Planning, ensuring strategic objectives translate into actionable deliverables across Agile Release Trains (ARTs)
Partner with Business Owners, Product Owners, and ART leaders to achieve cohesive execution and outcome delivery
Govern and monitor product portfolio health, ensuring compliance with regulatory, financial, and operational standards
Provide executive leadership for the User Experience (UX) function, embedding design thinking and human-centered design into product delivery
Champion innovation by introducing GenAI and other advanced technologies into digital experiences and business processes
Continuously scan industry and insurance market trends to inform strategy and competitive positioning
Establish and track OKRs, KPIs, and value realization metrics across product portfolios to ensure measurable impact
Ensure digital adoption, customer/agent satisfaction, and employee experience outcomes improve year over year
Report outcomes and insights to senior executives, influencing enterprise strategy and funding decisions
Lead, mentor, and inspire product managers, product owners, and UX professionals
Build a diverse, inclusive, and high-performing product management culture and discipline grounded in accountability and innovation
Qualification
Required
8+ years of experience in product management, with at least 3+ years in a leadership role within a SAFe or Agile enterprise
Proven success in managing enterprise-scale digital products, platforms, or transformation initiatives
Deep understanding of SAFe principles, Lean Portfolio Management, and Agile Release Trains
Strong business acumen with demonstrated ability to translate strategy into execution
Exceptional communication, stakeholder engagement, and change leadership skills
Preferred
SAFe PMPO or SPC certification
Experience in regulated industries such as insurance, financial services, or healthcare
Familiarity with enterprise tools (e.g., Jira Align, Aha!, Azure DevOps)
Company
Westfield Specialty Insurance
Westfield Specialty is a prominent specialty insurance carrier, leveraging the financial strength of Westfield, a leading U.S.-based property and casualty insurance company and the well-established Lloyd’s of London Syndicate 1200.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Kass
Chief Operations Officer
Manoj Jain
Chief Information Officer
Company data provided by crunchbase