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Saxum · 3 months ago

Supervisor, Client Strategy

Oklahoma City, OK, US

Full-time

Onsite

Mid, Senior Level

4+ years exp

Saxum is seeking a driven, collaborative leader for the Supervisor, Client Strategy role. This position involves managing key client relationships, driving project delivery, and ensuring exceptional client experiences while mentoring junior team members and collaborating cross-functionally.

AdvertisingInternet of ThingsMarketing

Growth Opportunities

Responsibilities

Serve as the primary day-to-day contact for assigned clients, maintaining communication, alignment, and trust

Translate client goals and strategies into project briefs, scopes, and actionable plans

Partner with internal teams to deliver exceptional client work that meets performance expectations

Anticipate client needs, proactively identify challenges, and propose solutions

Support strategic planning efforts in collaboration with the VP, Client Strategy

Lead project planning, delivery, and quality assurance across multiple workstreams

Manage budgets, scopes, and timelines in coordination with Operations

Ensure deliverables align with client objectives and Saxum’s standards for quality and impact

Track KPIs and performance metrics to inform optimization and reporting

Provide mentorship and feedback to coordinators, specialists, or associates

Foster a culture of collaboration, accountability, and continuous improvement

Contribute to the Client Strategy team’s knowledge-sharing, best practices, and internal process innovation

Collaborate closely with Domain Catalysts (Creative, Networked Media, Strategic Communications, Emerging Technology) to align strategy with execution

Partner with Operations to ensure efficient resource management and performance tracking

Work cross-functionally to ensure seamless execution and clear communication

Identify opportunities to deepen and expand client partnerships through renewals and strategic growth

Support business development through participation in new business opportunities and proposals

Manage portfolio profitability, retention, and growth through disciplined planning and execution

Lead quarterly reviews and retrospectives to assess progress, refine strategies, and reinforce impact

Qualification

Client relationship managementStrategic planningProject managementIntegrated marketingPerformance trackingCommunication skillsTeam leadershipCollaborationProblem-solving