Agape Hospice NW · 4 months ago
Luxury Resort Hiring Wedding & Events Sales Manager
Egg Harbor City, New Jersey, United States
Full-time
Onsite
Mid, Senior Level
$40/hr - $40/hr
3+ years expAgape Hospice NW is a luxury resort located in Atlantic County, seeking a dynamic and meticulous Wedding & Events Sales Manager to join their team. The role involves managing sales of weddings and events, ensuring exceptional service and profitability, while coordinating all details leading up to the events.
Elder CareElderlyHealth Care
Responsibilities
Prospect, schedule, and follow-through with appointments for guests to view our facilities and give an overview of our packages and resort options
Determine and confirm availability of event space, lodging, and food and beverage needs
Sell room blocks with wedding sales
Create proposals based on needs, interests, and expectations of the wedding couple, encompassing all facets of the resort
Close sales and all aspects of sales management
Write multi-layered contracts and agreements covering all aspects of a wedding/wedding weekend
Attend regional bridal shows
Collect payment from guests
Coordinate all details leading up to and including the day of the event with the catering team
Prepare Event Orders for distribution. Communicate and confirm any event changes with the appropriate staff
Complete Event Orders with guaranteed counts, settle any financial debts or credits
Mail thank-you letters along with a guest questionnaire
Look out for the safety of our staff and guests
Ensure that our guests enjoy their stay with us
Must be very flexible with your schedule as weekend availability is required
Work closely with our Banquet Leader and his/her coordinators
Work as a strong team with other Sales Managers to ensure no double ballroom bookings
Participate in weekly Group Impact Meetings and BEO Meetings, addressing issues and concerns for stakeholder groups relative to the wedding segment
Daily use of Catering and CRM software to book event space and create BEO's
Answer questions from guests via email, including but not limited to, vendor recommendations, hotel room blocks, onsite amenities, etc
Build rapport and establish trust with clients and guests; ensure clients and guests feel welcome and are given prompt, friendly, and courteous service
Follow up with any guest complaints and ensure full resolution
Solicit and review client, guest, and manager feedback
Stay current on all trends to remain competitive within the event industry and ensure continuous improvement
Ensure events are executed at the highest standards set by protocol with the catering team
Ensure safety and security procedures are followed
Work as a team with catering department to ensure a smooth transition and planning process for all guests
Assist with training and mentoring team members when necessary
Follow all standard operating procedures (SOPs)
Develop vendor relationships, attend networking meetings, and plan bridal events
Performs other duties as assigned
Qualification
Required
Must have a minimum of 3 years' experience in progressive leadership roles within the hospitality industry in lieu of degree
Minimum of 2 years in a supervisory/management role within the hospitality industry
Demonstrated success in creating creative and practical solutions to increase employee productivity and maximize profitability
An exceptional “eye” for detail of event execution, hospitality culture, venue conditions, and required human capital skill sets
Possess the ability to interpret financial and operating reports and plan/budget with financial staff
An effective communicator with excellent written and verbal skills for client, employee, and vendor interactions
Outstanding organizational skills
A collaborator with leadership teams to optimize client experience, productivity, and financial results
Relationship management
Strong work ethic
Good interpersonal skills
Meticulous attention to detail
Self-Starter
Preferred
Bachelor's Degree preferred
Benefits
Health Insurance Options
401K
Company-Paid Life Insurance
Opportunities for Growth & Advancement
Company
Agape Hospice NW
Agape Hospice NW delivers hospice care, symptom management, and support for patients with terminal illnesses and their families.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Larisa Louka
Founder and CEO
Company data provided by crunchbase