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Triol Corporation · 2 months ago

ALS technical support specialist/Field service engineer/VSD/VFD/ESP

Midland-Odessa Area

Full-time

Onsite

Mid Level

3+ years exp

Triol Corporation is an international manufacturer of high-tech and innovative equipment, specializing in power electronics for the oil and gas and industrial markets. They are seeking a Technical Support Specialist / Field Service Engineer to commission new equipment, support pilot tests, and consult with customers on service maintenance and operation of equipment.

ElectronicsManufacturing

Responsibilities

Carry out commissioning of new equipment at the Customer's facilities

Support pilot tests, ensuring that assigned pilot tests timelines and goals are met for all company products

Perform out repairs of equipment. Maintain records and planning of spare parts for timely uninterrupted product service in the region

Receive equipment from the manufacturer's plant, arrange delivery to the customer's facilities, and control the accuracy of order paperwork

Consult the Customer's representatives on service maintenance and operation of the equipment. Receive incoming requests from customers for paid services. Conduct customer satisfaction survey on delivered and operated equipment

Collect and identify information on technical problems of the customer, to formulate proposals to improve the performance of the equipment in operation, technical process of customers

Participate in commission investigations of equipment failures at the Customer's or third party's premises

Participate in the implementation of corrective and preventive actions developed to improve the quality of equipment delivered to Customers

Keep daily reports on completed work in CRM Bitrix24

Qualification

Converter equipment maintenanceVSD/VFD experienceTechnical English C1Electrical safety certificateComplex measuring instrumentsRepairing drivesCustomer consultationCRM Bitrix24