Bandon Dunes Golf Resort · 2 months ago
Founder and Reservations Coordinator @ Rodeo Dunes
Roggen, CO
Full-time
Hybrid
New Grad, Entry Level
$58K/yr - $65K/yrDream Golf is developing Rodeo Dunes, a public golf resort set to become a world-class destination. The Founder and Reservations Coordinator will serve as the primary contact for Founders, managing logistics and guest reservations while ensuring high-touch service and supporting the growth of the resort.
GolfHospitalityResorts
Responsibilities
Serve as the primary contact for Founders, both on-site and remotely
Guide new Founders through an intentional onboarding process, including portal setup and general support
Personally welcome Founders and help coordinate a smooth, organized arrival
Arrange Founder tee times and coordinate guest access when needed
Provide support for off-site lodging, dining, and transportation
Assist with planning and executing Founder-only events in collaboration with the golf operations and marketing teams
Help source, order, and track Founder gifts and/or welcome items
Set up new Founder accounts and ensure welcome materials and access are provided
Keep the portal updated with upcoming events, announcements, and resources
Provide basic technical support and help Founders navigate the portal with ease
Maintain accurate and up-to-date Founder profiles, including visit history, preferences, and communication notes
Collaborate with the marketing team to create and distribute The Spur, our quarterly Founder newsletter
Respond to public guest inquiries via phone and email with professionalism and warmth
Book and modify tee times, lodging, and dining using Agilysys Golf and Versa systems
Manage large group reservations (16+) from initial inquiry and proposal through final payment
Provide friendly, accurate information about Rodeo Dunes golf courses and on‑property outlets
Refer guests to off-site lodging, dining, and transportation when on-property options are limited
Gather complete guest data to build reliable CRM records and assist marketing with data tracking
Monitor booking windows, blackout dates, and peak periods, proactively communicating availability
Share important guest and booking details with golf operations and marketing teams
Suggest ideas that improve reservations efficiency, guest satisfaction, and revenue capture
Perform additional administrative or guest-service related tasks as requested
Qualification
Required
Is warm, attentive, and professional in your communication
Understands the dynamic, yet distinct needs of both Founders and resort guests, and can easily shift between duties
Stays organized and dependable, even during busy stretches
Balances multiple responsibilities without losing sight of the details
Is confident using technology including email platforms, spreadsheets, reservations and CRM systems
Has flexibility to work select weekends, holidays, and event dates
Can work remotely and independently while staying connected with the team
Preferred
College degree in hospitality management, business management, or related field
Background in hospitality, guest services, or concierge roles
Experience with Agilysys, or other resort reservations system, a plus
Experience working with VIPs, golf club members, or donor programs
Familiarity with the game and culture of golf is a bonus
Benefits
Golf privileges on property (as available)
Uniform allowance
Opportunity to grow your career in a fast-developing golf resort
Company
Bandon Dunes Golf Resort
Bandon Dunes Golf Resort is a provider of hospitality services.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alexia Gederos
DIRECTOR OF RESERVATIONS
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