Leggett & Platt · 5 hours ago
Customer Service Representative
High Point, NC
Full-time
Onsite
New Grad, Entry LevelLeggett & Platt Inc. is searching for a Customer Service Representative to support their Home Furniture business. The role involves being the first point of contact for customers, ensuring their needs are met while contributing to order accuracy, customer satisfaction, and operational efficiency.
FurnitureManufacturingProduct Design
Responsibilities
Interacting with customers via phone, email, fax, EDI, and in person
Entering and proofreading orders in our LPCS system
Collaborating with sales and branch personnel to resolve customer inquiries and complaints
Processing returns and issuing credits as directed
Reviewing daily invoices for accuracy
Maintaining organized filing systems and documentation integrity
Supporting branch programs including Safety, LP9000, EFEC, and Continuous Improvement
Making suggestions for process improvements
Performing other duties as assigned to best utilize your time
Qualification
Required
Ability to read, write, and speak English
Strong communication and customer service skills
Computer and data entry proficiency
High school-level math skills
Organizational and file management capabilities
Willingness to learn product knowledge and applications
Cooperative attitude and ability to work effectively with others
Preferred
Prior experience in a customer service role
Familiarity with order entry systems and return processing
Experience working in a manufacturing or distribution environment
Company
Leggett & Platt
Leggett & Plat, which pioneered sleep technology when it introduced its bedspring more than 125 years ago.
Founded in 1883
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-03-25Post Ipo Debt
1978-01-13IPO
Leadership Team
Dennis Park
Sr. Vice President
Scott Douglas
Senior Vice President - General Counsel & Secretary
Recent News
2026-01-20
2026-01-20
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