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KNAPP North America · 2 months ago

Manager Implementation Management

Kennesaw, GA, US

Full-time

Hybrid

Mid, Senior Level

5+ years exp

KNAPP North America is a global leader in logistics automation, specializing in intelligent solutions for digitizing and automating supply chains. The Manager Implementation Management is responsible for leading project execution, ensuring adherence to organizational objectives, and managing project quality, timelines, and budgets.

Industrial Automation

Responsibilities

Strategize, implement, and maintain implementation management initiatives that adhere to organizational objectives

Develop and execute project assessment protocols for continuous improvement

Maintain organizational standards of satisfaction, quality, and performance

Support and oversee projects assigned to direct reports to ensure milestones are achieved

Assist direct reports in their review of project controls specifications, network design documents, and internal / external test plans (acceptance test plan)

Conduct reviews of project scope, focusing on layout, flow control, and implementation strategies in collaboration with technical departments

Support direct reports in managing third party vendor relationships and agreements for equipment affecting commissioning of assigned projects

Participate in projects or program's steering committee and change advisory board to effectively guide project decisions and changes

Collaborate closely with Project and Site Management to ensure success of project

Responsible for overall successful implementation and ramp-up of assigned projects and/or programs with main focus on commissioning, testing and ramp up milestones (Go-Live in particular)

Maintain constant alignment with the customer service department to ensure proper change management and support the handover process between commissioning and customer service

Oversee field Project Implementation Management cost center, ensuring fiscal responsibility and strategic cost management

Identify cost-saving opportunities and implement cost-effective strategies

Develop and track key performance indicators (KPIs) to monitor the departments’ success

Facilitate and lead team meetings

Review, check, and approve hours of direct reports

Provide regular performance feedback and conduct annual performance review assessments

Assist in the onboarding, training, and development of new Implementation Managers

Manage resource planning, including task and project assignments of direct reports

Qualification

Implementation ManagementBudget ManagementProject ManagementIndustrial EngineeringComputer ScienceKNAPP Processes KnowledgePerformance AnalyticsCustomer Service AlignmentVendor ManagementContinuous ImprovementTeam Leadership

Required

B.S. in Industrial Engineering, Computer Science, or equivalent work experience

5+ years' experience with implementation of projects throughout the entirety of the project's life cycle

Advanced knowledge of KNAPP processes, products, and solutions

Advanced knowledge of KNAPP's company structure and organization

Demonstrated experience in realization of KNAPP projects

Advanced knowledge of project management and of tools being used for project management

Advanced knowledge of computer systems and Windows operating system

Travel required, up to 50% domestic and international

Passport or ability to obtain passport

Authorized to work in the U.S

Professional office etiquette and customer site etiquette is required at all times

Physical requirements: Sitting, squatting, walking, reaching out to arm's length, climbing, reaching overhead, lifting between 50 pounds

Benefits

Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!

401k with a very generous employer match and no vesting!

Paid Vacation & Holidays

Profit Sharing

Paid Parental Leave

Subsidized Daycare

Tuition Reimbursement

Pet Insurance

Subsidized food delivery

Monthly celebrations

Quarterly employee events

Corporate Social Responsibility including recycling, sustainability and volunteering