The Citco Group Limited ยท 2 months ago
IT Senior Scrum Master
Charlotte, NC
Full-time
Onsite
Senior Level
7+ years expCitco is a global leader in fund services and corporate governance, known for its commitment to service excellence. As a Senior Scrum Master, you will lead multiple agile teams, focusing on value stream optimization and fostering a culture of continuous improvement while driving organizational change and innovation.
FinanceFinancial Services
Responsibilities
Champion value-driven delivery practices across multiple teams
Design and implement value stream mapping and optimization strategies
Establish and monitor flow metrics (lead time, cycle time, flow efficiency)
Guide teams in WIP management and pull-based systems
Break down organizational silos and promote cross-team collaboration
Lead high-impact ceremonies across multiple teams (stand-ups, reviews, retrospectives)
Facilitate release planning and story mapping sessions
Guide sprint planning and backlog refinement activities
Support teams in defining their Definition of Done
Enable effective Scrum of Scrums coordination
Implement and optimize flow-based delivery methods using Jira
Configure advanced Jira workflows aligned with value stream practices
Create and maintain comprehensive dashboards for:
Value stream visualization
Flow metrics (WIP, cycle time, lead time)
Impediment and dependency tracking
Team performance metrics
Portfolio-level progress
Guide teams in:
Queue management and flow optimization
Establish WIP limits and bottleneck resolution processes
Drive data-driven improvement initiatives through:
Automated metrics collection
Value-focused status reporting
Trend analysis and forecasting
Establish and maintain end-to-end visibility of work across the SDLC
Mentor junior Scrum Masters and team members
Coach teams in agile principles and self-organization
Guide teams in establishing sustainable delivery practices
Promote knowledge sharing and cross-skilling
Foster a culture of continuous learning
Work closely with Product/Platform Owners and business stakeholders
Manage senior leadership expectations and reporting
Facilitate cross-functional alignment and communication
Lead stakeholder alignment meetings
Manage cross-team dependencies and remove impediments
Drive organizational change initiatives
Support DevOps and CI/CD adoption
Promote quality-focused development practices
Enable automated testing implementation
Guide teams in technical debt management
Facilitate innovation and experimentation
Qualification
Required
7+ years of IT delivery experience, with 5+ years in Scrum Master roles
Proven track record leading multiple agile teams in complex environments
Demonstrated experience implementing value stream management practices
Strong history of mentoring junior Scrum Masters and delivery teams
Experience driving organizational change and agile transformation
Advanced Scrum Master certification required (PSM II, CSP-SM, or equivalent)
Scaled Agile certification required (SAFe SPC, LeSS Practitioner, or equivalent)
Expert-level proficiency in enterprise agile tools (Jira, Confluence, Portfolio Management)
Strong understanding of DevOps practices and CI/CD principles
Demonstrated success in implementing flow-based delivery methods
Outstanding stakeholder management and communication abilities
Strong analytical and problem-solving capabilities
Excellence in coaching and mentoring
Proven negotiation and conflict resolution skills
Ability to influence without direct authority
Natural leader with strong presence and credibility
Change agent with proven transformation experience
Results-oriented with focus on business outcomes
Collaborative approach to team and organizational development
Resilient and adaptable in fast-paced environments
Availability to travel occasionally to other Citco locations (10%)
Strong understanding of risk management principles
Excellent written and verbal communication skills in English
Preferred
Financial services industry experience strongly preferred
Value Stream Management certification preferred
Knowledge of Cloud Service Providers
Benefits
Medical, dental, and vision coverage
Short and long-term disability benefits
A retirement savings plan
Tuition reimbursement
Mental health and wellness support
Parental leave
Company
The Citco Group Limited
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry.
5001-10000 employees
H1B Sponsorship
The Citco Group Limited has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GIC
2025-05-13Private Equity
2011-06-26Private Equity
Leadership Team
Vincent Gillet
Executive Vice President
Recent News
2025-12-03
2025-11-11
2025-11-05
Company data provided by crunchbase