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Signarama · 3 months ago

Customer Account Specialist

Menomonee Falls, WI 53051

Full-time

Onsite

New Grad, Entry Level

$21/hr - $25/hr

Signarama is the world’s largest sign and graphics franchise, and they are seeking a Customer Account Specialist / Front Office Administrator to join their team. This role involves customer service, estimating, project coordination, and marketing support, acting as the first point of contact for clients and ensuring smooth project communication.

Retail

Responsibilities

Greet walk-in customers, answer phones, and respond to inquiries promptly and professionally

Prepare and deliver accurate sign and graphics estimates

Support outside sales staff with vendor quotes and purchasing for outsourced products

Coordinate project details with design, production, and installation teams

Manage permits, schedules, and customer communications throughout the project

Oversee quality control to ensure every job meets Signarama standards

Assist with marketing efforts including project photos, videos, and social media ideas

Maintain an organized, professional front office environment

Qualification

Customer service experienceProject coordinationEstimatingMicrosoft OfficeMultitasking abilityCommunication skillsOrganizational skillsAttention to detailTeam-oriented attitude

Required

Customer service, estimating, purchasing, or project coordination experience (sign industry a plus)

Strong communication and organizational skills with attention to detail

Proficient in Microsoft Office; willing to learn our point of sale and CRM software programs

Ability to multitask and thrive in a fast-paced environment

Positive, team-oriented attitude and commitment to customer satisfaction

Benefits

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Health, dental, and vision insurance.

Short-term disability and life insurance (company paid).

401(k) with company match after one year.

Paid holidays.

Career growth opportunities across multiple Signarama and YESCO locations.

Supportive, innovative team culture focused on excellence and collaboration.

Company

Signarama

Signarama is the world’s largest sign and graphics franchise, delivering comprehensive branding, signage, and visual communication solutions to businesses across industries.

Founded in 1986