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Upside Innovations, LLC · 3 months ago

Key Account Manager/Business Development

Cincinnati Metro

Full-time

Onsite

Mid, Senior Level

Upside Innovations, LLC is seeking a highly motivated and experienced Key Account Manager to contribute to the continued success of the company. The role involves managing key accounts, developing relationships, and growing business opportunities within existing accounts, with extensive travel required.

Construction

Responsibilities

Develop and maintain strategic relationships with C-level executives, directors, and onsite/location managers to drive sales at multiple levels within key accounts

Visit key accounts on a quarterly basis to develop relations, understand customer needs, and identify opportunities for growth

Communicate customer needs, feedback and potential new business development projects to the internal team

Act as the customer advocate within the organization, ensuring that customer needs are met and exceeded

Work closely with the sales team to communicate customer needs without quoting responsibility

Develop and implement strategic account plans to achieve sales targets and goals

Monitor and analyze account performance metrics and prepare reports

Prepare and deliver presentations on account activity, products and services

Identify new business opportunities within existing accounts to meet/exceed annual growth targets

Collaborate with cross-functional teams to ensure customer satisfaction and retention

Monitor market trends, competitive activity, and industry develops to identify potential opportunities and threats

Qualification

Key Account ManagementBusiness DevelopmentStrategic Relationship BuildingSales Strategy DevelopmentCustomer AdvocacyMarket Trend AnalysisCross-functional CollaborationPresentation Skills