Integrated Cooling Solutions ยท 6 hours ago
Service Administrator
Jacksonville, Florida
Full-time
Onsite
New Grad, Entry LevelIntegrated Cooling Solutions (ICS) delivers HVAC solutions backed by technical expertise and strong manufacturer partnerships. The Service Administrator will support collections and billing, manage parts and quotes, and assist with training support to ensure a smooth operation in service delivery.
Heating Ventilation and Air Conditioning (HVAC)IndustrialMechanical EngineeringTraining
Responsibilities
Monitor and follow up on outstanding service invoices
Communicate professionally with customers regarding balances and payment arrangements
Coordinate with the billing department to ensure accuracy and timeliness
Track incoming and outgoing parts for service jobs
Coordinate with vendors for order updates and backorders
Assist with the preparation of customer quotes for ICS Training Academy
Make photocopies of manuals and distribute to students
Maintain accurate records of technician training certificates
Order and organize lunch/meals for in-house training sessions and meetings
Assist with filing, data entry, and documentation management
Qualification
Required
Strong communication and customer service skills
Excellent organizational and multitasking abilities
Proficient in using scheduling or field service software
Ability to remain calm under pressure and handle fast-paced environments
Proficient in Microsoft Office Suite and general tech-savviness
Ability to work in a fast-paced, team-oriented environment
High school diploma or equivalent required
Preferred
Previous experience in HVAC, plumbing, or service industry dispatching
Company
Integrated Cooling Solutions
Integrated Cooling Solutions is a distribution firm that serves buildings & HVAC product lines and offers training and support services.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Fernandez, PE
Chief Executive Officer
Company data provided by crunchbase