Hanger, Inc. · 2 days ago
Senior Account Manager (West Coast) - Surestep
Los Angeles County, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$96K/yr - $135K/yr
8+ years expHanger, Inc. is a company that fabricates and sells custom orthotic devices for children with mobility challenges. The Senior Account Manager will be responsible for generating demand and revenue for Surestep products in assigned territories, focusing on building and expanding the pediatric orthotics market.
Health CareHospitalMedical Device
Responsibilities
Drive growth with all Surestep products by creating and implementing sales and marketing strategy specific to customer base and the defined territory
Lead or coordinate 'in-service training sessions' and otherwise present at market/product educational events and provide additional customer support to key customers
Assess and prioritize customer base and allocate time according to the opportunities for most significant impact
Create on-boarding programs and product training for customers as they sign-on to using Surestep products
Identify and participate in trade shows that could maximize market impact
Identify customer needs and work with Surestep Education and Marketing team on training and education for assigned customers
Identify market needs and requirements and be able to effectively articulate a compelling and differentiated value proposition
Be well-versed in public speaking, with ability to engage and educate groups of any size both in-person and virtually
Track and measure the effectiveness of the program and adjust, as needed, to improve our approach
Daily/Weekly updates to contact management and sales activity in Salesforce
Proficient in MS Office with a solid understanding of PowerPoint and Excel as both will be used on a daily basis
Responsible for setting up meetings, flights, rental cars, and hotels
Qualification
Required
Certified Orthotist or Certified Prosthetist/Orthotist and Sales and Marketing experience
Typically requires a minimum of 8+ years of related experience
At this level, postgraduate coursework may be expected
Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures
Flexible and efficient time management skills
Ability to prioritize multiple projects and be self-directed as well as a team player
Excellent written and verbal communication skills
Proficiency in phone etiquette and other forms of communication via electronics
Energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image
Willingness to be a continual learner
Dexterity of hands to operate a computer keyboard as well as seeing to read and review materials for accuracy
Hearing and speaking to exchange information with patients, and other staff and the public
Ability to sit or stand for extended periods of time
Ability to lift carrying cases of presentation materials in and out of rental cars
Must have ability for overnight travel, likely 2 weeks per month, to visit accounts and conduct educational seminars and customer training
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
Keep the patient at the center of everything that you do, building lifelong trust
Foster open collaboration and constructive dialogue with everyone around you
Continuously innovate new solutions, influencing and responding to change
Focus on superior outcomes, and calibrate work processes for outstanding results
Preferred
Direct experience selling to the O&P community, preferably in Pediatric Lower Extremity Orthotics
Deep understanding of pediatric lower extremity orthotics and the indications for use of Surestep products and outcomes that are produced
Benefits
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Company
Hanger, Inc.
Headquartered in Austin, Texas, Hanger, Inc. is a leading provider of orthotic and prosthetic (O&P) patient care services and products.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-07-21Acquired
Leadership Team
Pete Stoy
Chief Executive Officer
Chris Scott
IT Vice President and Chief Technology Officer
Recent News
2025-10-10
Company data provided by crunchbase