Gerber Collision & Glass · 2 days ago
Trainer, Operations Excellence
Elmhurst, IL
Full-time
Hybrid
Mid Level
$60K/yr - $80K/yr
3+ years expGerber Collision & Glass is one of the largest collision repair companies in North America, seeking a Trainer for Operations Excellence. This role involves delivering training programs for Parts Administrators and supporting team members to enhance shop performance and adherence to parts management processes.
AutomotiveCommercialConsumer GoodsHardwareMechanical DesignTransportation
Responsibilities
Deliver effective training programs to Parts Administrators and supporting roles in the field, focusing on parts procurement, reconciliation, and return workflows
Monitor, track and reinforce use of company parts systems (OPS) and tools, ensuring team members understand and adhere to established processes and rulesets
Establish rulesets within OPS to lock in efficiencies and effectiveness of parts purchasing
Monitor, track and reinforce use of company primary suppliers in OPS
Conduct hands-on shop visits, side-by-side coaching, and virtual training sessions to support the onboarding and upskilling of team members
Partner with shop leadership and the Sr. Manager to assess training needs and recommend targeted learning interventions
Support rollout of new platform features or process changes through clean, consistent training and communication
Maintain a strong understanding of parts best practices and serve as a go-to resource for day-to-day questions and troubleshooting
Track participation and effectiveness of training efforts, escalating opportunities for improvement and success stories
Collaborate with peers and cross-functional teams to ensure training materials are aligned with operational goals and current systems
Qualification
Required
Associate degree or equivalent experience required
Minimum three (3) years of experience in parts operations, preferably within automotive collision repair or a related industry
Proficiency with parts procurement systems and operational processes strongly preferred
Google Suite experience required (Docs, Sheets, Slides, etc.)
Strong working knowledge of parts operations, including ordering, returns, and reconciliation
Comfortable facilitating both one-on-one and group training sessions in the field and virtually
Excellent interpersonal and communication skills, with the ability to influence and engage team members at all levels
Self-starter with strong organizational and time management skills
Ability to translate complex processes into clear, teachable steps
Capable of managing priorities in a fast-paced, dynamic environment
Up to 75% travel required across the U.S
Must have a valid driver's license
Ability to occasionally lift training materials or equipment (up to 25 lbs)
Preferred
Bachelor's degree in Business, Operations, or related field preferred
Prior experience conducting training, onboarding, or mentoring preferred
Bilingual skills are a plus
Benefits
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Company
Gerber Collision & Glass
Gerber Collision & Glass provides quality auto collision and glass repair services.
5001-10000 employees
H1B Sponsorship
Gerber Collision & Glass has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (7)
2022 (3)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Eddie Moorer, MBA
Finance Business Partner: Southeast
Recent News
Business Insider
2025-10-25
Morningstar.com
2025-10-02
Company data provided by crunchbase