Inbenta · 3 months ago
AI Solutions Engineer
Allen, TX
Full-time
Onsite
Mid Level
3+ years expInbenta is a global technology company headquartered in Allen, Texas, specializing in Automatic Language Processing solutions. As an AI Solutions Engineer, you will lead technical engagements throughout the customer lifecycle, ensuring successful deployment and adoption of Inbenta’s AI platform while collaborating closely with customers to meet their needs.
Artificial Intelligence (AI)Customer ServiceE-CommerceMachine LearningSemantic SearchVirtual Assistant
Responsibilities
Collaborate with Account Managers to understand customer goals and design tailored solutions using Inbenta’s AI platform
Deliver compelling demos and proof-of-concepts, showcasing Inbenta’s AI products and tools
Lead technical discovery sessions and present architecture recommendations
Translate business requirements into technical configurations and workflows
Deploy and configure Inbenta products
Collaborate with customer teams to ensure smooth onboarding and go-live
Monitor solution performance and recommend enhancements
Provide technical support and troubleshooting post-deployment
Act as a trusted advisor to customer technical teams, ensuring long-term success
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or related field
3+ years in a technical customer-facing role (Sales Engineering, Implementation, or Support)
Experience with SaaS platforms and RESTful APIs
Proficiency in JavaScript, PHP, or similar scripting languages
Strong communication skills—able to explain technical concepts to non-technical audiences
Strategic thinker with a customer-first mindset and problem-solving approach
Preferred
Familiarity with GenAI, NLP, or chatbot technologies is a strong plus
Company
Inbenta
Inbenta is a conversational AI solution designed to improve customer engagement.
51-200 employees
H1B Sponsorship
Inbenta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$63.33MKey Investors
Tritium PartnersNTT DOCOMO VenturesLevel Equity Management
2023-01-11Series Unknown· $40M
2018-08-29Series B· $6.56M
2017-06-29Series Unknown· $2.2M
Leadership Team
Melissa Solis
Chief Executive Officer
Merlin Bise
Chief Technology Officer/ Board Member
Recent News
thecanadianpressnews.ca
2025-09-17
Company data provided by crunchbase