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Hill House Home · 3 months ago

Keyholder, Charlotte

Charlotte, North Carolina, United States

Full-time

Onsite

Mid Level

Hill House Home is a digital-first lifestyle brand that brings beauty and joy to everyday rituals. They are seeking a Keyholder to lead the retail team, engage with clients, and ensure exceptional service while supporting store operations and team development.

E-CommerceFashionLifestyleRetail

Responsibilities

Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met

Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and merchandising standards to meet brand standards continually

Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs

Support Store Manager and Assistant Store Manager with daily staffing plans, inventory management, and visual displays

Work in a fast-paced environment with fastidious attention to detail