Chase · 3 months ago
Product Operating Model Strategy Lead - Executive Director
1230 Avenue Of The Americas, New York, NY, 10020, US
Full-time
Onsite
Senior Level, Lead/Staff
$166K/yr - $260K/yr
8+ years expChase is seeking a Product Operating Model Strategy Lead - Executive Director to join their Product Office. The role involves leading innovation through the development of strategic initiatives and frameworks, driving productivity and engagement across Product, Technology, Design, and Data teams.
BankingFinancial Services
Responsibilities
Define and continuously refine a multi-year product operating model strategy—grounded in customer needs, competitive analysis, and Global Banking objectives—to deliver differentiated, measurable value
Spearheads high-impact initiatives and projects to address complex challenges identified by senior leadership, driving transformative solutions
Understand and analyze product data and insights, along with provide coaching and guidance to teams to increase maturity
Proactively monitors industry trends, producing insightful reports and analyses that inform and influence strategic direction, shared with the broader team and senior executives
Leads the preparation of executive governance materials, ensuring comprehensive and strategic alignment across the team, and facilitating informed decision-making at the highest levels
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Conduct market research and competitive analysis to identify emerging trends, customer needs, and growth opportunities
Manage a team of direct reports, providing leadership, mentorship, and career development opportunity drive high performance and engagement
Qualification
Required
8+ years of experience in product management, strategy, or related fields
Strong analytical and problem-solving abilities with experience using product management tools and methodologies. Proven experience with data analysis, market research techniques, and product analytics platforms
Exceptional leadership & communication skills to drive change within organizations, manage stakeholders across multiple functions, lead cross-functional teams and drive products from conception to launch
Outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written)
Preferred
8+ years of experience or equivalent expertise in product development and change management for high-impact and large-scale organizations
Proven ability to lead large-scale operational effectiveness initiatives
Proven ability to lead a team operating within the product development life cycle and agile methodologies
Outstanding interpersonal skills necessary to work effectively across functional teams with the ability to communicate and engage people at scale
Demonstrated prior experience delivering value at scale and influencing across highly matrixed and complex organizations
Hands-on experience with product analytics platforms; proficiency in Qlik and Tableau is highly desirable
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-13
2026-01-11
Financial IT
2026-01-09
Company data provided by crunchbase