Apply on Employer Site

Orkin · 3 months ago

Entomology Technical Director, East Commercial Division

Charlotte, North Carolina

Full-time

Onsite

Director/Executive

10+ years exp

Orkin is a global leader in pest management services, and they are seeking an Entomology Technical Director for their East Commercial Division. This senior leadership role is responsible for the strategic and operational direction of pest control services, ensuring compliance with industry regulations while driving innovation and client satisfaction.

CommercialConsumerResidentialService Industry

Responsibilities

Develop and implement the regional pest control strategy aligned with Orkin’s vision, taking into account emerging trends, risks, and client needs

Serve as the subject matter expert for all pest management protocols, ensuring compliance with national and regional regulations, certifications, and best practices. Work closely with Division leadership to fully support technical excellence at the region and branch levels

Strive to support Division goals associated with customer service, service quality, training, and customer retention. Work closely with region leaders to ensure technical excellence and service quality remain a key focus

Act as the primary technical contact for high-value or strategic accounts within the division, offering expert advice, supporting sales efforts, and addressing complex client concerns

Provide input into the Rollins Innovation team to identify, evaluate, and implement emerging pest control technologies, products, and digital solutions to enhance service delivery and operational effectiveness

Monitor and interpret changes in relevant legislation and industry standards, ensuring the division’s practices are always compliant and proactively addressing any gaps

Oversee the technical budget for the region, ensuring cost-effective allocation of resources and supporting commercial growth

Lead technical investigations into pest-related incidents, infestations, or client complaints, and implement effective corrective actions

Work closely with other departments (sales, marketing, HR, operations) to align division technical initiatives with broader organizational goals

Qualification

Entomology degreePest control experienceBoard Certified EntomologistRegulatory complianceIntegrated pest managementTechnical leadershipCommunication skillsProblem-solvingContinuous learning

Required

Bachelor's or Master's degree in entomology, biology, public health, environmental science, or a related field

Extensive experience (typically 10+ years) in the pest control industry, including direct technical leadership and field experience at the branch or region level

Professional certifications such as Board Certified Entomologist (BCE), Certified Pest Control Operator (CPCO), state pest control licensee or equivalents are highly desirable

Strong record of regulatory compliance, health & safety management, and quality assurance

Experience working with diverse client industries (e.g., food manufacturing, hospitality, healthcare, residential)

Proven experience introducing new technologies, methodologies, or products into operational settings

Demonstrated ability to manage regional budgets and deliver commercial outcomes

Technical Expertise: Deep knowledge of pest biology, integrated pest management (IPM), pesticide chemistry, application techniques, and safety standards

Regulatory Acumen: Familiarity with local, regional, and national regulations governing pesticide use, health & safety, environmental protection, and public health

Leadership: Proven ability to work independently, manage change, and drive performance in a dynamic technical environment

Communication Skills: Exceptional written and verbal communication abilities, including the capacity to explain complex technical concepts or protocols to non-specialists and represent the organization externally

Problem-Solving: Analytical thinker with a track record of diagnosing and resolving complex technical challenges efficiently and effectively

Continuous Learning: Commitment to ongoing professional development, staying abreast of the latest scientific research, techniques, and regulatory changes

Candidate must reside within the ORKIN EAST COMMERCIAL DIVISION

Must be able to travel to branch locations, field sites, conferences, and partner facilities, etc

Estimate 50% or more travel