Client Advocate jobs in United States
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Trucordia ยท 5 days ago

Client Advocate

Trucordia is an emerging insurance brokerage that focuses on delivering exceptional experiences to clients. The Client Advocate will provide vital customer service by managing and servicing commercial insurance policies, maintaining client relationships, and processing inquiries to meet clients' insurance needs efficiently.

Business DevelopmentConsultingInsuranceRisk Management

Responsibilities

Provide prompt and courteous assistance to customers via phone, email, and other communication channels
Process both new business and renewals for customers
Assist in preparing and processing policies, including issuing certificates of insurance, endorsements, and other policy documents
Skillfully identify and assess customers' needs, delivering appropriate and effective solutions
Process payments and submit insurance premiums accurately and in a timely manner
Develop a comprehensive knowledge of our product offerings to assist customers accurately and efficiently
Maintain detailed and accurate records of customer interactions to continuously improve service quality

Qualification

Client-focused solutionsCommercial lines insuranceAttention to detailListening skillsNegotiation skillsPresentation skills

Required

Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation, prospecting, and presentation skills

Benefits

Medical, Dental, Vision
Life and AD&D insurance
FSA / HSA
Commuter & Child Care FSA
Cancer Support Benefits
Pet Insurance
Accident & Critical Illness
Hospital Indemnity
Employee Assistance Program (EAP)
11 Paid Holidays
Flexible PTO
401K

Company

Trucordia

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A top 20 U.S.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BHMS Investments
2021-11-02Acquired
2017-03-02Private Equity

Leadership Team

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Adrienne Richards Wall
Regional Human Resources Business Partner, SHRM-CP, PHR
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Allison Hamilton, PHRca, SHRM-CP
HR Director of Agency Partnership
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Company data provided by crunchbase