ModMed · 2 months ago
Enterprise RCM Client Advisor
United S
Full-time
Hybrid
Mid, Senior Level
3+ years expModernizing Medicine is on a mission to enhance healthcare through innovative technology. They are looking for an experienced Enterprise RCM Client Advisor to manage and report on the RCM operations for enterprise-sized medical practice clients, ensuring the achievement of key performance indicators and fostering strong client relationships.
Artificial Intelligence (AI)Electronic Health Record (EHR)Health CareSoftware
Responsibilities
Serve as the primary point of contact for enterprise-sized medical practice client(s) and develop and maintain strong client relationships to understand their unique RCM needs and challenges
Conduct routine client meetings to review business metrics, progress, recommendations and other proactive topics to ensure high quality delivery of contracted services
Provide a high-level of value and customer service to our enterprise client practices by identifying and efficiently working with RCM operations and the client to resolve insurance and other billing-related issues
Manage and monitor the end-to-end RCM process for assigned clients and track RCM KPIs for clients, ensuring alignment with organizational goals and SLAs
Collaborate with internal RCM operations and global team to improve client metrics and ensure seamless service delivery
Conduct regular audits and assessments to proactively identify areas for improvement and optimization and collaborate with operational functions on aggressive strategies to facilitate positive client outcomes related to revenue cycle
Establish, implement and manage Practice Performance Plans that identify, quantify and resolve issues that are impacting service levels and/or delivery of contractual obligations, as needed
Review and analyze customer accounts; identify trends and issues, recommend and implement solutions and see through to a successful resolution
Participate in sales calls as needed to demonstrate depth of domain expertise
Serve as a subject matter expert on processes and workflows related to RCM Advisor role and maintain knowledge on current healthcare industry and specialty related changes
Keep abreast with ModMed software enhancements and releases
Perform additional projects and job duties as assigned
Qualification
Required
Proven experience in a client or practice-facing role, managing the revenue cycle management performance for large medical practices (15+ providers) required
3+ years of related physician billing medical/RCM experience with experience developing and presenting revenue cycle management KPIs and month-end reports required, preferably to executive leaders
Extensive knowledge of medical billing/coding, physician practice management, and healthcare business processes; strong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs
Advanced Excel skills such as the ability to use formulas to analyze data, create tables and pivot tables, formatting and conditional formatting
Strong analytical and problem-solving skills required
Exceptional written, verbal, and interpersonal communication skills required
Professional demeanor required
Ability to travel domestically up to 10%
Preferred
Bachelor's Degree preferred and/or training or equivalent combination of education and experience; Medical billing and coding certification preferred
Benefits
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
Company
ModMed
Specialty-specific healthcare SaaS solutions including AI-Powered EHRs, Practice Management, Analytics, RCM, Patient Engagement, Payments
1001-5000 employees
H1B Sponsorship
ModMed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$485.93MKey Investors
Warburg PincusIBMSummit Partners
2025-04-30Private Equity· $100M
2025-03-03Acquired
2022-02-22Series Unknown· $53.37M
Leadership Team
Daniel Cane
Chief Executive Officer
Joe Harpaz
Co-Chief Executive Officer
Recent News
Crunchbase News
2025-12-31
2025-11-18
Company data provided by crunchbase