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Everlywell · 1 month ago

Sr. Engineering Manager, Infrastructure

Austin, TX

Full-time

Hybrid

Senior Level

7+ years exp

Everlywell is a digital health company pioneering biomarker intelligence through AI-powered technology. The Engineering Manager, Infrastructure will lead teams in IT Operations, DevOps/Platform Engineering, and Security Engineering, ensuring the core technology foundation supports product teams effectively and securely.

Health CareHealth DiagnosticsMedical

H1B Sponsor Likely

Responsibilities

Manage and grow engineers and IT specialists while remaining close to the technical work

Own infrastructure, cloud operations, and internal tooling that enable product teams to ship quickly and safely

Drive implementing key security engineering responsibilities such as implementing security controls, automation, and incident response playbooks

Ensure our IT help desk delivers reliable SLAs, and that onboarding/offboarding, access provisioning, and deprovisioning are executed accurately and securely

Maintain and improve our security posture and DevOps maturity in alignment with SOC 2, HITRUST, and HIPAA requirements, enabling highly effective engineering teams

You will report to the Head of Technology and partner closely with Security, Compliance, Privacy, and Product Engineering leadership to define and execute a cohesive roadmap across infrastructure, security, and IT operations

Manage, grow, and mentor Infrastructure, Security, and IT team members; provide regular coaching, feedback, and career development

Become an expert on our infrastructure, security tooling, and IT environment and provide technical guidance to the team

Foster an engineering culture of teamwork, accountability, high standards, and continuous improvement

Own and evolve our AWS-based cloud infrastructure and deployment pipelines to support secure, reliable, and scalable applications

Partner with product engineering teams to build and maintain CI/CD pipelines (e.g., GitLab, Docker) and platform capabilities that improve the ease of writing, testing, and deploying code

Drive adoption of infrastructure-as-code (e.g., Terraform) and configuration management best practices

Define and track SLOs/SLIs for key infrastructure services and collaborate with teams on reliability and performance improvements

Lead a small Security Engineering function focused on threat detection, incident response, and security automation, while still contributing directly to high-impact technical work

Implement and maintain security controls across cloud, network, endpoint, and application layers; build automated guardrails into our platform and CI/CD pipelines

Deploy, tune, and support security tooling such as SIEM, EDR, vulnerability management, and secrets management platforms; leverage an “AI-first” mindset where appropriate to improve detection and response

Design and refine incident response processes and playbooks; coordinate cross-functional response with Legal, Privacy, Compliance, and Communications when needed

Support HIPAA, SOC 2, and HITRUST compliance efforts by documenting and monitoring security practices in partnership with Compliance and Privacy

Lead the IT help desk and systems administration function, ensuring responsive, high-quality support for employees and enforcing clear SLAs

Own end-to-end onboarding and offboarding workflows, including device management, identity and access provisioning/de-provisioning, and data protection

Establish and maintain standards for endpoint management, patching, asset tracking, and collaboration tools

Partner with HR, Finance, and department leaders to ensure IT processes support the full employee lifecycle and maintain least-privilege access

Build and maintain an integrated roadmap spanning infrastructure, security, and IT to support business growth and engineering productivity

Collaborate with senior leaders to assess near-term and long-term infrastructure and security needs, and make pragmatic tradeoffs between risk, speed, and cost

Regularly communicate priorities, risks, and progress to stakeholders across Engineering, Security, Compliance, and Operations

Qualification

AWSDevOpsSecurity EngineeringCI/CDInfrastructure-as-CodeHITRUSTSOC 2HIPAAPythonPeople ManagementCollaborationMentoringCommunication

Required

7+ years of experience in Infrastructure, DevOps, Security Engineering, or related roles, including 3+ years of people management (engineering and/or IT)

BS in Computer Science, Engineering, Information Systems, or equivalent practical experience

Hands-on experience operating secure, cloud-based infrastructure (AWS strongly preferred) and modern DevOps practices (CI/CD, containerization, infrastructure-as-code)

Experience with security frameworks and certifications such as HITRUST, SOC 2, HIPAA, NIST, and/or ISO

Familiarity with authentication and authorization technologies (SSO/SAML, OAuth, OpenID Connect) and Zero Trust concepts

Experience with IT operations and service management (help desk tooling, asset management, endpoint management, identity & access management)

Strong technical background with one or more programming/scripting languages (e.g., Python, Bash, Golang, Ruby) used for automation and tooling

Proven ability to influence and inspire cross-functional teams to adopt best practices around security, reliability, and operational excellence

Preferred

Relevant certifications are a plus (e.g., AWS Security Specialty, CISSP, Security+, AWS Cloud Practitioner, Azure Fundamentals, etc.)

Company

Everlywell

Glassdoor2.6

Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers.

Founded in 2015

Austin, Texas, USA

201-500 employees

https://www.everlyhealth.com/

H1B Sponsorship

Everlywell has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2021 (1)