Perk · 3 months ago
Manager, Account Management
Boston, Massachusetts, United States
Full-time
Onsite
Mid, Senior Level
$141K/yr - $160K/yr
5+ years expTravelPerk is a global travel and expense management platform, and they are seeking a Manager for their Account Management team. This role involves leadership, strategic account management, and hands-on sales expertise, overseeing a team of Enterprise Account Managers to achieve sales and customer retention goals.
Artificial Intelligence (AI)Business TravelSaaSSoftwareTicketingTravelTravel Agency
Responsibilities
Act as the leader of the Account Management team, ensuring their success in achieving targets
Conduct weekly 1:1s to track individual progress and provide personalized coaching
Set up monthly development objectives to foster professional growth
Develop and implement training programs to upskill the team and enhance performance
Provide continuous mentorship and feedback, creating a high-performance culture
Identify team training needs and onboard new sales professionals
Cultivate deep and meaningful relationships with key clients
Advocate for the TravelPerk value proposition, ensuring strong adoption and customer satisfaction
Act as a trusted advisor to clients, identifying opportunities for improvement and offering tailored solutions
Drive customer adoption, retention, renewals, and account expansion through proactive engagement
Identify strategic account growth opportunities using data-driven insights
Collaborate with cross-functional teams to align sales strategies with market trends
Find creative solutions to optimize revenue generation across the team
Track team performance against KPIs and take necessary actions for improvement
Analyze sales data to identify market trends, challenges, and areas of opportunity
Stay updated on industry trends and emerging travel technologies to maintain a competitive edge
Contribute to the continuous improvement of internal processes and account management strategies
Qualification
Required
5+ years of experience in Account Management, ideally within the travel or SaaS industry
2+ years of management experience
Proven track record of exceeding sales targets and driving team success
Strong coaching and mentoring skills with a passion for developing talent
Excellent communication and stakeholder management skills
Data-driven mindset with the ability to analyze trends and inform strategic decisions
Highly organized with the ability to balance multiple priorities effectively
Hands-on experience in creating and delivering training materials
Benefits
Competitive compensation, including equity in TravelPerk
Generous vacation days so you can rest and recharge
Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
Financial benefits like 401k or Roth with company matching, and HSA or FSA plan
Subscription to Wellhub, the gym benefit
Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
Global presence and hybrid working style
Unforgettable TravelPerk events, including travel to one of our hubs
Learning and professional development opportunities
A mental health support tool with access to therapists year round
Exponential growth opportunities
16 paid hours per year to volunteer for a cause of your choice
"Work from anywhere" allowance of 20 working days per year
Company
Perk
The intelligent platform for travel and spend.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$865.52MKey Investors
SoftBank Vision FundKinnevikGreyhound Capital
2025-01-27Series E· $200M
2024-06-18Debt Financing· $134.23M
2024-01-23Series D· $104M
Leadership Team
Robin Smith
Chief Technology Officer
Jean-Christophe Taunay-Bucalo
President and COO
Recent News
capital-riesgo.es
2026-01-16
Silicon Republic
2025-10-18
2025-10-10
Company data provided by crunchbase