Bank of Marin · 3 months ago
Fraud Lead
Pell Plaza, Novato, CA, US
Full-time
Onsite
Mid, Senior Level
$82K/yr - $121K/yr
3+ years expBank of Marin is looking for a Fraud Officer to join their Compliance team, serving as a senior-level investigator and team leader within the fraud surveillance function. The role involves conducting complex investigations, drafting Suspicious Activity Reports (SARs), and mentoring team members to ensure operational excellence and process improvement.
BankingConsultingWealth Management
Responsibilities
Oversees the preparation of the annual Fraud Report, including the ID Theft Prevention and Elder/Dependent Financial Exploitation program for the Board of Directors
Oversees the execution of the annual Fraud Risk Assessment and the proposed updates to the Bank’s Fraud Program Policy for the Compliance Managers review and Board approval
Conduct end-to-end investigations of fraud alerts, including transaction analysis, customer profiling, and documentation of findings
Draft and file high-quality SARs in accordance with regulatory requirements and internal standards
Perform reviews of alert dispositions, case documentation, and SAR narratives prepared by other staff
Serve as an escalation point for complex or high-risk alerts and investigations
Assist the Manager in overseeing daily workflow, ensuring timely and accurate completion of fraud monitoring tasks
Support the training and onboarding of new team members and provide ongoing coaching and guidance to staff
Identify process inefficiencies and recommend or implement improvements to enhance fraud detection and operational effectiveness
Collaborate with internal stakeholders (e.g., Quality Control, Analytics, Compliance, Legal, Operations, Technology) and external partners (e.g., financial institutions, law enforcement) as needed
Assist in the preparation of internal reports, metrics, and regulatory responses related to fraud monitoring activities
Maintain up-to-date knowledge of fraud typologies, regulatory changes, and industry best practices
Support the administration of fraud-related 314(b) requests, business-facing inquiries, and internal information gathering
Uphold a high standard of confidentiality, integrity, and professionalism in all aspects of work
Monitor team performance metrics and ensure adherence to service level agreements (SLAs) and quality standards, as needed
Stay informed on emerging fraud trends, regulatory changes, and industry best practices
Delegate effectively and assign work to associates to ensure deliverable requirements and timelines are met
Assist in the administration of incoming/outgoing fraud-related 314(b)s
Assist in the administration of business-facing inquiries and internal information gathering
As needed, assist in response to regulatory inquiries applicable to fraud prevention practices or relevant to any areas applicable to the work of the team
Support the reclaims and representment processes
Escalate issues or concerns to the Compliance Manager and/or other senior management as needed
Other duties as assigned
Qualification
Required
Bachelor's degree (B.A.) from four-year college or university; or equivalent combination of experience and/or training
General Experience - 3 to 5 years
CFE required or the ability to obtain in 12 months
Investigative analysis and documentation
Drafting clear, concise, and compliant alert, case and SAR narratives
Reviewing and providing feedback on investigative work
Cross-functional collaboration and stakeholder communication
Time management and prioritization in a high-volume environment
Mentorship and performance coaching
Written and verbal communication
Administering anti-fraud policies and procedures
Planning and scheduling work to meet organizational and regulatory requirements
Investigating compliance issues and irregularities
Making risk-based decisions
Operating standard office equipment and using required software applications
Work independently and manage complex investigations with minimal supervision
Complete high-volume, deadline-driven work with a focus on quality and compliance
Identify and implement process improvements with measurable impact
Communicate effectively with associates and investigators as well as management, senior management, and internal and external stakeholders (both verbally and through written correspondence)
Provide actionable feedback to inspire the continuous improvement of the team
Prioritize and delegate work effectively
Adapt to evolving fraud threats and regulatory changes
Inspire a team excellence while nurturing a collaborative and uplifting work environment
Gather information, identify linkages, trends, and significance and communicate findings
Interpret and apply regulations and identify and recommend compliance changes as appropriate
Work independently as well as collaboratively within a team environment
Provide a high level of customer service
Establish and maintain effective working relationships at all levels of the organization
Maintain confidentiality and exercise sound judgment
Foster a culture of integrity, accountability, and continuous improvement
Preferred
CAMS preferred
Benefits
Comprehensive health care coverage
A retirement savings plan with employer matching opportunity
Bank paid employee stock ownership plan
Tuition reimbursement
Employee volunteer program
Company
Bank of Marin
Bank of Marin is the community and business bank in Marin County with 21 offices in Marin, San Francisco, Napa, Sonoma and Alameda.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$45M2025-11-19Post Ipo Debt· $45M
1999-12-31IPO
Leadership Team
Misako Stewart
Executive Vice President and Chief Credit Officer
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