JPMorganChase · 14 hours ago
eCommerce Product Solutions Director-Payments-Executive Director
Brooklyn, NY
Full-time
Onsite
Senior Level, Lead/Staff
$166K/yr - $260K/yr
8+ years expJPMorganChase is a leading financial institution that offers innovative financial solutions. The Product Solutions Director for eCommerce Payments will guide sales advisory, optimize complex problem-solving, and shape customer-centric strategies while leading a talented team to deliver value to clients.
Asset ManagementBankingFinancial Services
Responsibilities
Advises the Product Solutions teams on solutioning and adopting new and existing client-facing products and capabilities while crafting complex solutions and assessing risk to enhance the customer experience
Leverages extensive knowledge of a cluster of products and capabilities to manage the strategic development of end-to-end product solution strategies and processes
Partners with Sales to advise on strategic pricing for deals, contributes to the development of sales training and collateral, and oversees Request for Proposal (RFP) responses; is sought out by Sales to (selectively) participate in client pitches and meetings
Manages the collection of client feedback and oversees the delivery of feedback to Product teams
Partners with Product Management to create a compelling Product vision and roadmap
Designs and helps to develop and scale best-in-class, digital-first payments products & solutions for clients needing to conduct eCommerce
Leads, inspires, develops, & recruits a talented team of direct and matrixed team members
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Qualification
Required
8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products
Extensive experience facilitating sales cycle activities and developing and optimizing strategies and processes
Demonstrable experience structuring and handling complex solutions for business problems to meet clients' needs
Experience with, deep knowledge of and passion for eCommerce and retailing including merchandising, logistics, returns, endless-aisle, and/or omnichannel selling (B2C and/or B2B and/or Direct-to-Consumer)
Commercially savvy, with aptitude with managing a P&L
Strong sense of ownership, initiative and accountability to join an ambitious fintech environment
Bridge-builder who can inspire confidence and between business & technical teams, and also across business units including marketing, risk, finance, servicing and other functions
Strong executive presence, very capable and comfortable communicator, confident in interacting with and presenting to all levels of management
Experience driving change within organizations and managing stakeholders across multiple functions
Preferred
Recognized thought leader within a related field
Bachelor's degree; MBA preferred
Experience in strategy consulting
Familiarity with software product development life cycle
Familiarity with payments, merchant services, merchant acquiring, payment processing, and fintech payments products
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
2026-01-08
Crunchbase News
2026-01-08
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