Parking Management Company · 3 months ago
Overnight Lot Auditor - Napa, CA
Napa, CA
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $17.50/hrParking Management Company is seeking a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. The role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized environment while providing excellent customer service.
HospitalityLogisticsTourism
Responsibilities
Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records
Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy
Review records for errors or inconsistencies and make necessary corrections
Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching
Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow
Identify and report unauthorized vehicles, improper parking, or any other irregularities to maintain order and security
Complete shift reports detailing tickets issued, revenue collected, and operational data
Maintain logs of vehicle arrivals and parking operations
Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras
Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure
Work independently with minimal supervision, staying proactive and vigilant to maintain a safe environment and report any issues to management
Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items (such as cones, signs, and barriers) are in good condition and free of debris or hazards
Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members
Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment
Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility
Qualification
Required
High school diploma or GED required
A valid driver's license and reliable transportation are required
Must maintain a clean motor vehicle record (no more than three moving violations in the past three years)
Must pass and maintain a clean background check
Ability to stand, walk, and lift up to 50 lbs. for long periods
Comfortable working in both indoor and outdoor environments, in all types of weather
Must maintain a clean, professional appearance and follow uniform and grooming standards
Schedule flexibility is important—nights, weekends, and holidays may be required
Strong communication skills, including active listening and a polite, professional tone
Ability to handle guest interactions with care, patience, and attention to detail
Team-oriented and able to collaborate with coworkers, supervisors, and clients
Preferred
Customer service experience is preferred
A positive, helpful attitude is a must
Benefits
Health Benefits – Medical, vision and dental insurance
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Belleview University
Nationwide discounts through Perks at Work
Military friendly employer
Company
Parking Management Company
Parking Management Company is a hospitality company that offers valet parking, bellman, and transportation services.
Founded in 1992
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tim Bewley
Chief Financial Officer
Recent News
2024-02-19
Company data provided by crunchbase