American National · 3 hours ago
IT Enterprise Service Center - Sr Digital Support Specialist
Springfield, MO
Full-time
Onsite
Mid, Senior Level
2+ years expAmerican National is an established multi-line insurance corporation that has been providing financial strength and security since 1905. They are seeking a Senior Digital Support Specialist to lead digital operations, ensuring seamless processing of documents, training team members, and managing claims while maintaining compliance.
Auto InsuranceFinancial ServicesHealth CareHealth InsuranceInsuranceLife Insurance
Responsibilities
Lead with Expertise : Apply your deep knowledge of digital support to maintain business continuity across multiple departments
Train & Mentor : Guide new and existing team members using structured training modules and hands-on support
Drive Improvements : Participate in system evaluations and provide data to help resolve trouble areas
Support Investigations : Fulfill critical requests like background checks, call recordings, and vehicle history reports
Manage Claims : Monitor and assist with digitally reported claims and subpoena requests
Handle Sensitive Materials : Prepare outgoing checks, scan external media, and convert large digital files for enterprise compatibility
Maintain Compliance : Follow records retention protocols and support the upkeep of specialized scanning equipment
Qualification
Required
2–4 years of experience (or demonstrated mastery of internal development skills)
A sharp eye for detail and a passion for digital workflows
A collaborative spirit and readiness to work onsite full-time
Comfort with routine tasks and the flexibility to take on new challenges with guidance
Benefits
Medical, dental, vision, and basic life insurance
401k plan
Paid time off
Paid holidays
Company
American National
American National is an insurance company that provides life insurance, health insurance, and auto insurance services.
1001-5000 employees
H1B Sponsorship
American National has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (12)
2022 (7)
2021 (4)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-09Acquired
Leadership Team
M
Matthew Ostiguy
Senior Vice President, P&C Chief Operating Officer, American National Insurance Company
Recent News
2025-12-01
2025-12-01
American National Insurance, LLC
2025-10-31
Company data provided by crunchbase