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American Orthodontics · 3 months ago

Endpoint Administrator

Sheboygan, WI

Full-time

Onsite

Mid Level

3+ years exp

American Orthodontics is a company focused on providing orthodontic solutions, and they are seeking an Endpoint Administrator to manage and maintain endpoint devices. The role involves provisioning, configuring, and ensuring the security of various operating systems while collaborating with network and security teams.

3D PrintingComputerConsumer ElectronicsElectronicsManufacturing

Responsibilities

Provision, configure and maintain Windows, macOS, iOS, and Android devices using Microsoft Intune

Administer remote support sessions and privilege management policies using BeyondTrust Remote Support and EPM

Monitor and enforce endpoint security policies including patching, antivirus, encryption, and conditional access

Automate device onboarding, software deployment, and policy enforcement using cloud-based tools and scripting

Maintain accurate asset inventories and software licensing compliance across all managed endpoints

Create, maintain and deploy standardized software and hardware images for endpoint devices

Maintain detailed documentation and a centralized knowledge base for endpoint configurations and operational procedures

Collaborate with Network and Security teams to ensure endpoint alignment with broader infrastructure and security strategies

Support end-user productivity tools including Microsoft 365, Teams, Dynamics 365 and other business-critical applications

Troubleshoot and resolve endpoint-related incidents and service requests remotely and on-site, including installation and removal of devices from work areas

Participate in after-hours and weekend support rotations

Continuously evaluate and improve endpoint management processes to align with industry best practices

Administer VoIP and mobile devices, barcode scanners, terminals, printers, etc

Perform additional duties as assigned to support IT and business objectives